There is money in my credit card why won’t the payment go through?!

Ashcormier
Ashcormier Posts: 2 ✭✭
in Internet

Hello. My credit card has credit on it, more then enough for my bill. So why isn’t the payment going through?!? All the info is correct.

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Ashcormier


    Hi,

    I suggest you to contact the customer service to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    They'll surely be able to resolve the issue.

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Whizz
    Whizz Posts: 23,455 admin

    Hello Ashcormier,

    I am sorry to hear about this situation.
    I just verified and the payment passed and the service was restored.
    It might be an issue coming from your bank's side. 
    I recommend contacting them to verify if they were blocking your transaction. 

    Have a lovely day,
    -Alex

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