Most Recent Discussions
Your Fizz Account
Archives for October 2022
Discussion List
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Incomplete address prevents delivery of my phoneHello, The address you used to ship me my phone is incomplete. Can you please let me know how I can… -
How many rewards levels are there?In the Fizz Rewards program what is the highest levels and what are the rewards associated with it?…
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Referral Code When Ordering SIM Card?Hi, Just had a quick question about entering the referral code when starting a mobile plan. I dec…Answered ✓ Closed Eazy_M 807 views 6 comments 0 points Most recent by PF_Ref_D2U9A Your Fizz Account -
My initial modem password does not workHello, my wifi modem is installed but I cannot use the default key (initial password) to use the wi…
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Modem wrong date to send back…Hi, I’ve recently terminated my contract with Fizz and they sent me a email telling me that I neede…
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How do you get points to level up?Ive been stuck on level 4 and I need to get to level 5 to add a perkAnswered ✓ Closed Jeremy D. #19254 144 views 8 comments 0 points Most recent by Chris_RefCode_AKTFR Your Fizz Account
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Upgrade can't be removedI tried to remove an upgrade from my internet plan (so that I can put another one) and the system a…
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Referral codeHow I can get a referral code before creating and activating my plan?
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Wi-fi turned off for no reasonEverything was working fine untill Fizz gave me an appointment with a technician that I don't need …
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Unable to make plan changes / additions - resets to account summary pageAnyone trying to add / change a feature to their plan this morning? I tried with latest Chrome and …
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Hi what my PIN number?Can you help me - what is my PIN NUMBER?Answered ✓ Closed Denis S. 29710 113 views 1 comment 1 point Most recent by Alexsolo Your Fizz Account
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Total of bill does not add up correctlyHello everyone! Has anyone seen an error in their bill before? I have a 5gb plan for $33 plus vm…Answered ✓ Closed Andy_ref_87JI5 51 views 4 comments 1 point Most recent by Andy_ref_87JI5 Your Fizz Account -
Urgent . Payments are rejected. I am in Europe, what am I to do ?Hi , I am stressed out . Since last year I have 2 cell telephones numbers and one home internet wit…
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If I change coverage to Canada-USA for a month, will I loose my plan priceHi, I'm gonna go 2 weeks in the USA in November, If I change my Canada coverage to Canada+USA, whe…
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Urgent: My account will be disactivated. My regular payment rejected, new card rejectedMy credit card i've been using for months with Fizz is being rejected. Got a message via my account…
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PayHello, I’m not able to pay, nothing wrong with our credit cards, I tried 2 credit cards and we cont…
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internetHi, My internet got deactivated. I had moved last year and made the necessary changes of address an…
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Problem with payingHelp my account is going to be deactivated in 24 hours unless I pay my bill. My card expired and di…
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How can I change my email on fizzHow can I change my email on fizz
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How to activate a new mobile plan/sim with a reference code?Hello, I would like to activate a new mobile plan with a new sim card and I have a reference code. …
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Why i can not pay with my credit card.i can not pay with another card . I don’t know whyI cann t pay with another payment. I cannt also change my billing adress . If i associate with …
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Can't pay with credit card : rejectedi'm trying to pay my bill, but i cant. Message says credit card rejected. i spoke to my CC company …
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Can add ons be purchased using funds in Fizz wallet?Question is in the title of my post, thanks! -
Credit card deniedHi, My credit card expired, I entered the new credit card with updated expiry date and cvc code. Ac…Answered ✓ Closed Simon D. 83681 252 views 8 comments 0 points Most recent by Mamie Your Fizz Account
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Site Down Every Month on Payment DateHi, for the past 4 months the site has been down for over 12 hours on the day Fizz supposed to tak…