Unable to make plan changes / additions - resets to account summary page

RTM
RTM Posts: 1 ✭✭
edited October 2022 in About my account

Anyone trying to add / change a feature to their plan this morning? I tried with latest Chrome and Edge on W10 and as soon as I add / change a feature (for example, adding text or voice minutes) it immediately refreshes back to the account summary change disregarding any changes...

Anyone else having similar issues?

Thanks

Robin

Best Answer

  • Whizz
    Whizz Posts: 18,785 admin
    edited October 2022 Answer ✓

    Hello RTM,
    I hope this message finds you well. 

    I'm sorry to hear that you experience some issues while trying to make additions to your plan. A good workaround you can do is using an incognito window on your browser, to see if you still encounter issues with the webpage. If the issue persist, please feel free to contact us so we can verify the situation together. Here is a link with some more information on how to contact us https://fizz.ca/en/support#gsc.tab=0.

    Have a good one!
    -Sergiu

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