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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Change plan now?I want to upgrade my internet plan. It says that it will be affected my the next month. But i want … -
Delievery covidHi i am supposed to have the modem delivered on april 6.. with the cocid situation will it still wo…
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Can't reschedule.The technician came, said didn't have enough line. Cancelled the appointment. I was told to wait …
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Fizz wifi app not connecting to modemFizz wifi app not connecting to modemAnswered ✓ Closed RACHEL W. #3744 312 views 6 comments 27 points Most recent by Christophe G. #14612
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How do you delete questions posted?how do you delete questions posted in this community?
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Débloquer un appareil sur le WiFiJ’ai bloquer l’accès a internet a un appareil via l’application et comment puis-je lui redonner acc…
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blocking some apps on Wifi (Tiktok)I would like to block access to some apps on wifi, such as TikTok, does you know how to setup the m… -
Need help with modifying a purchase!hi, i purchased about 1 hour ago, a plan, and on one of the technician options, i chose a free inst…
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Guess I found why my internet was down?That probably explains why my internet connection just shut off randomly and never seemed to come b…
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Wifi pasword forgottenNo access to fizz wifi app without my password... To reinitialize my password.
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Face book medsangersI tried to chat with Facebook messangers but no body rely For the trouble shoot for the modem I d…
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My internet has gone down three times today. What is going on?I have rebooted three times and this problem keeps recurring during the day.
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I want change the higher plan for my internetI want to change the higher plan ASAP, and I tried to choose the higher plan and it shows I only ca…
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Chargé on my accountHello You should not charge the cost in my account because the connection of the internet are not w…
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Any plans on offering a second option for modem/router? Something flatter, wider. Or can I remove thThis is more for the fizz team, I was considering switching to your internet but the modem is reall…
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Payment credit cardHello I do not withdraw from my credit card automatically in the next bill I will pay if I like yo…
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Support technicianPlease I need to chat support fizz I have a problem in the internet
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Home Internet Down in Montreal?I cant get my internet to work no matter how many times I reset my router.
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TechnicienCan you send me technician as fast as possible For working my Internet How many hours? Because I fi…
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Is it safe to take VIP installation with COVID-19 around?Maybe I must not join Fizz if there's too much risks to get infected by the installer.. What should…
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Modem problèmeHello I verified the coaxial cable is tightly screwed in the the both ends And the power outlet th…
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Modem problemHello the modem which you give me did not work all the yellow colour there are not blue and the…
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Unable to modify home internet plan?I am attempting to modify my home internet plan but get a popup saying I cannot modify my plan unti…
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When is the technician arriving?The technician was scheduled today between 12 and 5pm , any idea if and when he will arrive?
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My WPS button isn't doing anything. How can I fix this ?I'm trying to use the WPS button to connect my printer, however the button isn't doing anything. I …
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