Payment credit card

Abdel M. #19077

Hello
I do not withdraw from my credit card automatically in the next bill
I will pay if I like your service and I want to continue with you

Mike

Hi Abdel
We are user here, however, this is not an option
What you must do, if you do not like the service you need to unsubscribe 48 hours before the new billing cycle.

Here the link with all the information for the residential internet https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

MichelP

Abdel,
You are not satisfied with your Fizz plan?
You can unsubscribe online.
Do it when the chat is available if you need asistance (from 8h00 to 21h00).
ùFirst, connect you to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
Wait a few seconds to see the green bubble chat down to the light of the page.
When you see it, click on it.
A chat window opens and you are online with Fizz support.

Hugo_R

You can contact customer service via mensenger.

Takion

it is a prepaid service so they need a credit card so they can charge the month in advance. there is no other option.

Ihssan

This is a prepaid service if you need something else fizz is not for you.

Whizz

Hello Abdel,
Once you subscribe to Fizz, you agree with the recurring payment that will be taken from the credit card you've added into your account. If you do not want to continue with your subscription, please make sure you subscribe with 48 hours ahead of your renewal day. I also suggest you check your service agreement paragraph 5 section 1 where you can see that our system is designed to take your payment automatically with 24 hours ahead of your payment cycle.
To be able to access your service agreement I suggest you have a look at the following FAQ https://fizz.ca/en/faq/how-can-i-view-my-service-agreement
Have a nice day.
Nicolae Bogdan