Payment credit card

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Abdel M. #19077
Abdel M. #19077 Posts: 10 ✭✭
Hello
I do not withdraw from my credit card automatically in the next bill
I will pay if I like your service and I want to continue with you

Answers

  • Hugo_R
    Hugo_R Posts: 438 ✭✭
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    You can contact customer service via mensenger.
  • Takion
    Takion Posts: 330 ✭✭
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    it is a prepaid service so they need a credit card so they can charge the month in advance. there is no other option.
  • Ihssan
    Ihssan Posts: 279 ✭✭
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    This is a prepaid service if you need something else fizz is not for you.
  • Whizz
    Whizz Posts: 19,711 admin
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    Hello Abdel,
    Once you subscribe to Fizz, you agree with the recurring payment that will be taken from the credit card you've added into your account. If you do not want to continue with your subscription, please make sure you subscribe with 48 hours ahead of your renewal day. I also suggest you check your service agreement paragraph 5 section 1 where you can see that our system is designed to take your payment automatically with 24 hours ahead of your payment cycle.
    To be able to access your service agreement I suggest you have a look at the following FAQ https://fizz.ca/en/faq/how-can-i-view-my-service-agreement
    Have a nice day.
    Nicolae Bogdan
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