My internet has gone down three times today. What is going on?
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Answers
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Samaria,
Have tou tried to reset your Fizz modem?
Put in a needle 15/20 seconds into the reset button at the center of the back of your modem.
Release it after.
Wait 3, 4 minutes to see all the lights coming back of your modem.
You will see appear on the screen of your computer: Easy connect.
Indicate your password.
Your internet connection is supposed to be completely fonctionnal again.
If you have other problems:
Please, contact the Fizz support.
Connect you to your fizz account.
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
Wait 5 seconds to see the green bubble chat and when you see it, click on it.
Your chat session begins with Fizz.5 -
@Samaria,
Before yesterday I got an outage, my internet connexion was lost in st-léonard area. I suggest you contact client service on facebook : https://facebook.com/fizzca
they will give you an idea
Regards
Mo4 -
It's a corona virus :-)1
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