Internet service down - Hull / Gatineau area?

Melissa F. #12354
Melissa F. #12354 Posts: 1 ✭✭
edited July 15 in Internet
Our home internet has been down all night. I have reset the modem by unplugging and waiting 30 seconds before plugging back in. I have also factory reset the modem. This also does not work. It shows the modem name when I try to connect by wifi but when I connect it says “ no internet”. Our bill is paid and not due for another payment for another 27 days. Help?


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