Most Recent Discussions
Internet
Archives for July 2022
Discussion List
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Scheduled appointment for internet installationSomeone was supposed to come between 12-5pm to my apartment today to install my new internet. I hav… -
Do I get informed fast if I missed my appointment?I took a chance and scheduled an appointment which is today, but wasn’t there before 1:30 even thou…
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Is it possible to have 2 service providers at one address?I’d like to have an additional wifi connection added with a different service provider because my o…
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Late/Missed InstillationYesterday, the technician was supposed to come by from 12-5pm but only came around 6:40pm but we we…
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I lost the fizz modem's power cordI just moved appartments and during the move, I lost my fizz modem's power cord . A technician is s…
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Data for vacation in FranceI am going to France on Saturday (coming from Canada) and I was wondering if I need to buy data spe…
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Need confirmation on appointmentMy appointment shows for 7th of July on app but shows for 8th of July on web... Can you please conf…
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Need a tech to visit our sector - Internet issues since the big stormHi! We had a big storm in the Outaouais a few weeks ago and since then I find that the internet sig…
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Internet does not work after technician installed itRecently moved to a new place and the modem is connected but wifi does not work. The modem seem to …
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need helpMy daughter, a fizz customer as myself, has an exclamation point next to her LTE symbol, she has no…
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How long is wait time on a pending ticket, generally?I am currently without internet and have a ticket open but not much info on the matter beyond that.…
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Problem with phone after visiting US.I visited US a week ago and bought 2 addons. I used half of the data from addon. Right now my phon…
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The technician did not show up. No calls. No follow up ?I had an appointment yesterday for moving so I changed place and need activation at my new place. I…
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TechnicienHi the technician never came yesterday or called….
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There is no internet connection before n after changing the home addressHello everyone, today I had an appointment to install the internet to my new home address, but befo…
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there is no internet after moving to my new home, please check and resolve the issue!I requested to move my internet and this morning the technician came. He told me the internet will …
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Techa technician was supposed to come and install internet today, but no one show up. I received a call…
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Technician told me I needed to contact customer service, I did but my wifi still doesn't workThis is probably my worst experience with any telecom company ever... I waited all day (I had the …
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Technician arrived, left, no internet.He told internet will be in 30 minutes , but after 5 hours still nothing even after full modem rese…
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Internet résidentiel.Bonjour, Je vous contacter car un technicien est venu effectué le changement de ligne aujourd'hui …
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Turn off VolteHow do I get fizz to turn off Volte to my phone? I am at the Samsung service centre because I can't…
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Why is my modem's downstream light flashing green as of 10:30AM today?I was in a work call and then I got disconnected. The modem's downstream light flashes green. I've …
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My home internet is very slow from last nightmy home internet is very slow from last night. I restart it, the same. Could you help me to check i…
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Technician arrived, left but internet still not workingThe technician arrived, he said it should be activated now just wait 30 mins. But internet is stil…
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Moving appointment rescheduledHi I rescheduled my move appointment to a day earlier (today instead of tomorrow). And I see it in …