Most Recent Discussions
Internet
Archives for July 2022
Discussion List
-
How long is wait time on a pending ticket, generally?I am currently without internet and have a ticket open but not much info on the matter beyond that.…
-
Problem with phone after visiting US.I visited US a week ago and bought 2 addons. I used half of the data from addon. Right now my phon…
-
The technician did not show up. No calls. No follow up ?I had an appointment yesterday for moving so I changed place and need activation at my new place. I…
-
TechnicienHi the technician never came yesterday or called….
-
There is no internet connection before n after changing the home addressHello everyone, today I had an appointment to install the internet to my new home address, but befo…
-
there is no internet after moving to my new home, please check and resolve the issue!I requested to move my internet and this morning the technician came. He told me the internet will …
-
Techa technician was supposed to come and install internet today, but no one show up. I received a call…
-
Technician told me I needed to contact customer service, I did but my wifi still doesn't workThis is probably my worst experience with any telecom company ever... I waited all day (I had the …
-
Technician arrived, left, no internet.He told internet will be in 30 minutes , but after 5 hours still nothing even after full modem rese…
-
Internet résidentiel.Bonjour, Je vous contacter car un technicien est venu effectué le changement de ligne aujourd'hui …
-
Turn off VolteHow do I get fizz to turn off Volte to my phone? I am at the Samsung service centre because I can't…
-
Why is my modem's downstream light flashing green as of 10:30AM today?I was in a work call and then I got disconnected. The modem's downstream light flashes green. I've …
-
My home internet is very slow from last nightmy home internet is very slow from last night. I restart it, the same. Could you help me to check i…
-
Technician arrived, left but internet still not workingThe technician arrived, he said it should be activated now just wait 30 mins. But internet is stil…
-
Moving appointment rescheduledHi I rescheduled my move appointment to a day earlier (today instead of tomorrow). And I see it in …
-
Internet Modem got stollen. How to get another modem ?Hi, my internet modem was stolen. How to request another modem ? Is there a way for Fizz to locate…
-
Internet Modem DeliveryWhen setting up internet and having a rep come to drop off a modem, can a doorman collect the modem…
-
Just moved no internet, activation not pending, lights flashingI just moved, the technician activated modem, activation looks good on the website; however, the mo…
-
Just moved, technician connected modem but NO INTERNET?I just moved and had a technician connect the modem. He said everything looked good and left even a…
-
I just moved and the Internet doesn't work.Hi, I Just moved to a new place and the technician came and installed my router. But it still doesn…
-
How do I contact the technician (or someone at Fizz)?my buzzer at my apartment doesn’t work so need to inform technician to call me when he/she has arri…
-
Modem return - inaccessibleI have cancelled my internet. I left my matrimonial home June 17 from an abusive situation. I canno…
-
Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
-
Internet Down MontrealQuelqu'un d'autre a un internet maison qui ne se connecte pas ce matin ? Je ne peux pas me connecte…
-
There is a big bright orange light on the modelThere is a big bright orange light on the model. I tried unplugging and even factory resetting the …
-
When the technician will come?I have the installation appointment today from 7:30 am to 8 pm but no one appears where I can track…
-
Address changeI moved to a new apartment and connected the modem myself and the Internet works fine. I want to ch…
-
Home marked as commercial addressI would like to notify Fizz that my home address is not a commercial address (it is flagged as such…
-
Technician came and left and still no wifiPlease, the technician came just before the long weekend to activate internet at my new address. He…
-
Share m'y Internet with my laptopHello everyone I facing out share my Intenet with my laptop. With my laptop, I successfully connec…