Most Recent Discussions
Internet
Archives for July 2022
Discussion List
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Internet Modem got stollen. How to get another modem ?Hi, my internet modem was stolen. How to request another modem ? Is there a way for Fizz to locate… -
Internet Modem DeliveryWhen setting up internet and having a rep come to drop off a modem, can a doorman collect the modem…
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Just moved no internet, activation not pending, lights flashingI just moved, the technician activated modem, activation looks good on the website; however, the mo…
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Just moved, technician connected modem but NO INTERNET?I just moved and had a technician connect the modem. He said everything looked good and left even a…
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I just moved and the Internet doesn't work.Hi, I Just moved to a new place and the technician came and installed my router. But it still doesn…
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How do I contact the technician (or someone at Fizz)?my buzzer at my apartment doesn’t work so need to inform technician to call me when he/she has arri…
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Modem return - inaccessibleI have cancelled my internet. I left my matrimonial home June 17 from an abusive situation. I canno…
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Constant internet problemsConstant connection problems, I now overpay for cellular data. Area code is H3H2J1, Montreal downto…
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Internet Down MontrealQuelqu'un d'autre a un internet maison qui ne se connecte pas ce matin ? Je ne peux pas me connecte…
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There is a big bright orange light on the modelThere is a big bright orange light on the model. I tried unplugging and even factory resetting the …
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When the technician will come?I have the installation appointment today from 7:30 am to 8 pm but no one appears where I can track…
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Address changeI moved to a new apartment and connected the modem myself and the Internet works fine. I want to ch…
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Home marked as commercial addressI would like to notify Fizz that my home address is not a commercial address (it is flagged as such…
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Technician came and left and still no wifiPlease, the technician came just before the long weekend to activate internet at my new address. He…
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Share m'y Internet with my laptopHello everyone I facing out share my Intenet with my laptop. With my laptop, I successfully connec…
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Unable to cancel an appointment or unsubscribeI have been trying for the past 2 days to cancel an appointment and unsubscribe from the service. I…
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Deactivation plan on my profile does not match what I requested. Is that normal?I requested for my plan to be deactivated on July 10. I got an email confirmation saying that it wi…
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Internet not working 6 days after installation.Hello, I recently moved and had my modem installed by a technician, however I have not been able to…
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120mb Home Internet PlanHello Fizzers, The promotion for the 120mb internet plan is back and I would like to know if the pr…
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How to make the modem provide internet?How to make the modem provide internet?
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Home internet seems to still not be active after tech left.Hello. I recently just moved and had the technician come by yesterday morning to activate my home i…
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Technician never showed up?I had an appointment for Friday (12 hour time window...), the technician called me at the very last…
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My internet is at 30mbs/10mps instead of what i pay for (120mbs/20mbs)i Had the same modem at my old apartment but with 30mbs/10mbs. now i moved into my new apartment , …
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Question about green cableHi, I just moved my new apartment and there is a green cable (image below) which is SC fiber I beli…