How do I contact the technician (or someone at Fizz)?

Devo
Devo Posts: 1 ✭✭
edited July 2022 in Internet

my buzzer at my apartment doesn’t work so need to inform technician to call me when he/she has arrived. Thanks!

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    Answer ✓

    @Devo


    Hi,

    in such a situation it would be preferable, if possible, to stick a message to the technician, on the entrance door of the building, in order to warn him that the bell is for the moment not functional. Thus, since he will have your information in his appointment book coordinated by Fizz, he will be able to warn you of his presence.

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Devo


    Here's how to contact Fizz’s support team directly for any question about this specific situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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