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Archives for July 2022
Discussion List
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Take Advantage Of Roku Login - Read These 9 TipsA Roku account gives us the access to Roku channel store. With the help of Roku account we will be … -
Why is my Rockspace WiFi extender not connecting?The login process of the Rockspace range extender plays a vital role in allowing a user to interact…
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Just movedHi, a technician set up my modem after I moved, but the arrows on it are continuously blinking. He …
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Charged after cancellingHi, I cancelled my wifi subscription at the being of the month because I am moving. Fizz notified …
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Broken modem due to house floodingA fire took place in my building and I suffered the water sprayed by the firefighters. I am relocat…
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How to get a ticket worked prioritized? Waiting since June 17 to request a move!Although my condo neighbor has Fizz internet, my address is not recognized by Fizz and I cannot get…
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2 month paying for new internet plan and not yet appliedI upgraded from 10/1 Mbps to 60/10 Mbps two full months ago (with changes in billing to prove it) a…
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Can you fix my connection ?It’s been almost 1 week that you give me a ticket to follow up my connexion issue and yet , no upda…
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Set up cancelation ?A technician was supposed to stop by 12pm-5pm and I got an email saying it was cancelled and I was…
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International DataHi, I signed up with Fizz hoping to buy the international data add-on for my trip to Germany in 3 d…
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Where is the technician?!My appointment was scheduled for today between noon and 5pm. The technician never showed up to dro…
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Moved: DéménagementThis discussion has been moved. -
Paid for data add-on for Europe - Get no confirmation and no procedureHi, I just passed an order to add data for Zone Europe but I get no confirmation, nowhere to see on…
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Modem Hitron random reboots in the past weekI am writing here since chat support will not help me with my problem. Got random WAN diconnects (…
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Are you doing a maintenance in my area ? No internet availableAre you doing a maintenance in my area ? No internet available
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How long am I expected to wait for the activation of my internet?I had the tech guy come yesterday, said connection is there and activated. Did all the steps to set…
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What is the carrier for Fizz internet in Ottawa?Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able to get… -
Technician came yesterday - still no wifi.Hi there, after moving and booking an appointment with the technician, they finally came to inspect…
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No internet connection after moving todayThe technician came around 2pm, and told me to wait for 1 hour for the reactivate, till now I still…
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My Modem is offline & Upstream-Downstream are flashin after technician visitHello, I had a technician visit yesterday and i was told that my modem was updating and i would ha…
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Scheduled appointment for internet installationSomeone was supposed to come between 12-5pm to my apartment today to install my new internet. I hav…
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Do I get informed fast if I missed my appointment?I took a chance and scheduled an appointment which is today, but wasn’t there before 1:30 even thou…
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Is it possible to have 2 service providers at one address?I’d like to have an additional wifi connection added with a different service provider because my o…
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Late/Missed InstillationYesterday, the technician was supposed to come by from 12-5pm but only came around 6:40pm but we we…
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I lost the fizz modem's power cordI just moved appartments and during the move, I lost my fizz modem's power cord . A technician is s…
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Data for vacation in FranceI am going to France on Saturday (coming from Canada) and I was wondering if I need to buy data spe…
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Need confirmation on appointmentMy appointment shows for 7th of July on app but shows for 8th of July on web... Can you please conf…
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Need a tech to visit our sector - Internet issues since the big stormHi! We had a big storm in the Outaouais a few weeks ago and since then I find that the internet sig…
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Internet does not work after technician installed itRecently moved to a new place and the modem is connected but wifi does not work. The modem seem to …
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need helpMy daughter, a fizz customer as myself, has an exclamation point next to her LTE symbol, she has no…