Most Recent Discussions
Internet
Archives for July 2020
Discussion List
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I want to set up home internet but why can't I find my address on the website?The previous tenant of this apartment had fizz home internet and it's still active till the end of … -
Why do I have BS Fees?I cancelled FIZZ back in April because the service never worked, didn't even complete the first mon…
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Is there an installation cost if I do not have cable TV service at home?I have one cable running in the house that I connect to an antenna for my TV in the basement. I als…
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App doesn’t connect to modem every 2-3 daysI have to reboot the modem every 2 days to get the App connected to the modem. It happens on two ip…Accepted Answer Closed Jorge R. #22177 5 views 8 comments 14 points Most recent by Patrick D. 61567 Internet
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Why does Fizz make it so hard to find the online chat button ?I find it's very hard to find the chat button and FIzz doesn't make it easy to find. You think an o…Accepted Answer Closed Matteo C. #27049 50 views 12 comments 19 points Most recent by LemonHead Internet
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Installation date?A suitable early date is not available for self installation. Can I pick up the modem earlier by vi…
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Can I have a digital phone on with Fizz modem off, using same Internet connection?My Fizz internet connection is recent and works fine but I keep power bar to modem off when I don't…
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Installation - multiple providers?Hello, I am interested in installing internet, though this would be for a basement user, whereas th…
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Why is my account saying it's deactivated?I recently moved, requested my address change, was approved, installed my old modem, I declined the…
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My card got declined. How long do i have to pay before they turn off the internet?My card got declined because i went over in the last month. How long do i have to pay until they cu…Accepted Answer Closed Ben S. #27377 34 views 7 comments 18 points Most recent by EdmTrance Internet
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Fizz Internet still working?I unsubscribe from fizz internet since yesterday and I tought I cancel my fizz internet but today m… -
How do I increase the speed of my router or request a new router?My router is clocking at -67 to -70 dBm when I am sitting right beside it as well as at my workstat…
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No internetno internet the payment was done can your acrivaed?Accepted Answer Closed Roman D. #27275 1 view 5 comments 13 points Most recent by George S. #20091 Internet
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I was already charged for my new internet plan, but the installation was just in two weeks, why is tI was charged for my internet plan on July 9, but the installation is on July 24. I have not been b…
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Disconnected twice a day and today after 4PM we are unable to connect the modem?My modem only have 2 lights o n since 4PM. I am unable to have internet . I have been having proble…
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Is anyone home internet down. lost it 2 hours ago, chomedy, laval?started around 7pm , 20 jul.
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Why is the 120 mbps so expensiveI have several addresses registered for internet under my account, and they all pay $35 per month f…
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How can I stop by Wi-Fi from dropping out 2-3 times every hour?My Wi-Fi constantly drops out during work calls. The speed is fast when connected. I’m not sure if …
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reboot modem (frequency)?I've had Fizz Internet for a few months and am rather satisfied with the service. Today, for some r… -
Low download speed?Only 0.13 download speedAccepted Answer Closed Catalin C. #27101 11 views 2 comments 13 points Most recent by Whizz Internet
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Internet Issue (started July 18th) - dropped packets?Hi, since yesterday around 5 PM my connection is not reliable (requests timed out on pings, upload …
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How to update the modem return status?How to make a Costumer Service representative to update my modem return process. Which is ended for…
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Brolen modemI broke the male adjustement in the back of the unit
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Home Internet plan limit adjustment ?Hi ! I am still waiting to receive my modem but I was wondering if it is possible to have an inter… -
My appointment got cancelled for tomorrow the next available is in 2 weeks but I need it quicker howInternet techAccepted Answer Closed ioannis 2 views 2 comments 19 points Most recent by Victoria C. #24523 Internet
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I received my fizz internet box a few days ago but i keep receiving emails saying that i missed my aI received my fizz internet box a few days ago and it works very well, but i keep receiving emails …Accepted Answer Closed Anne-Sophie B. #27022 1 view 1 comment 15 points Most recent by Whizz Internet
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how to pay ?i already have a modem i paid my.first month thej left the contry and i would like to make a paymen…Accepted Answer Closed Cedrick E. #26985 1 view 9 comments 12 points Most recent by Victoria C. #24523 Internet
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Why my fizz box dosent work anymore?box is not working anymoreeAccepted Answer Closed Olivier G. 61178 2 views 8 comments 7 points Most recent by Olivier G. 61178 Internet
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How to program internet?After the technician came to install the signal at my house I plugged in the fizz machine in the ca…Accepted Answer Closed Elisabeth S. #26974 1 view 7 comments 8 points Most recent by Victoria C. #24523 Internet
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Its almost 24 hours and my internet is still not workingI have tried speaking to customer service and all they say that there is maintenance going in my ar…
