Fizz Internet still working?

sactthegig

I unsubscribe from fizz internet since yesterday and I tought I cancel my fizz internet but today my fizz modem looks online and I’m getting internet even after I cancel my internet. Did I really cancel my fizz home internet or is there a problem? What do I do?

Whizz

Hello sactthegig,
Thank you for being a part of Fizz and for trying our services out.
I've checked your account and the unsubscribe order was completed, all that is left is returning the modem.
You can have a look at the following FAQs https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet and https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem for additional information.
If you need other help our you find yourself in a pinch, don't hesitate to check our solution hub or contact our support department, https://fizz.ca/en/contact-us.
Have a good one!
Nicolae Bogdan

Patrick D. 61567

I'm sure there is a delay between the time you unsubscribe and the time your internet will stop working. It's all software related because no technician will come to unplug your coax.

Kurt V.

Probably just a delay.

Catalin G.

Juste a delay.