Most Recent Discussions
About my account
Archives for February 2021
Discussion List
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Why did I have a double paiement ?I received a text that my payment for this month didn't work but I was charged twice.. -
Double billed and received and email stating payment didn't go through?Same as many other people are reporting, this morning I woke up to an email and text (at 3am - not …
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I have been charged twice this month as well. When can I get a refund?Hello, I received a notification that my payment failed, but I was charged twice. When can I get a …
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Double payments?I was billed twice February 27,2021 and February 28,2021 they send me an email saying the bill was…Answered ✓ Closed Louise C. #41657 1 view 4 comments 7 points Most recent by oberon About my account
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Charged twice this month?I received an email saying the payment failed but I was charged twice? When will it be fixed?Answered ✓ Closed Coralie V. #41666 1 view 4 comments 10 points Most recent by oberon About my account
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Double payment and says they will cut out my line if i dont pay even though i paid?Hi can someone from fizz explain to me why did i get a double payment this morning + a text saying …Answered ✓ Closed adil A. #41701 2 views 3 comments 11 points Most recent by oberon About my account
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Double payment why?Hello, I received an e-mail saying that my payment didn't go through and to take action in the next…
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Payment failed but I have the money in my credit card and I also see 2 fees of 11.50 from Fizz in myI received an email saying the payment failed, and that my service will me cut down at 10pm, but wh…Answered ✓ Closed Carol-ann L. 7 views 6 comments 11 points Most recent by Dominic L. #1933 About my account
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Why have I been charged twice for my internet service?I've got a sms saying me to update my cc info but instead I've been charged twice for february inte…Answered ✓ Closed Gabriel T. #41673 5 views 7 comments 9 points Most recent by Whizz About my account
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I got charged twiceHi there, this morning I received an email that my payment failed. I checked my bank account and tu…
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Received an email: Your monthly payment failed. Was charged twice for the month.It seems like many customers are seeing the same problem. I received a warning mentioning that if …Answered ✓ Closed Vincent P. #41660 1 view 5 comments 5 points Most recent by Whizz About my account
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Charged twice: how about a PSA?Were you double/triple billed? This Public Service Announcement is for you. I believe this interve… -
The monthly payment for your Fizz home internet plan failedI received a text and email saying my payment failed and that if I don't take action, my service wi…Answered ✓ Closed Jonathan M. 88683 4 views 7 comments 5 points Most recent by Whizz About my account
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feburary 2021.why double charge with email saying to fix issues?i got an email saying my authorise pre-paiment didn't work and to deal with the problem today. but …Answered ✓ Closed Laurence T. #32895 7 views 5 comments 9 points Most recent by Whizz About my account
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Double payment on credit card ?Got a email saying failed payment when that shouldn’t have been the case, then a double payment. 14…
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Why double charge and failed payment message ?There was 2 payments took on my credit card and i received an email telling that my payment failed.…
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Why was I billed twice ?After receiving a failed payment notification, I was billed twice for this month. How do I resolve?
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I received an error payment email yet I was charged twice, will this issue be fixed?I received a failure in payment email for my home internet plan but when I checked my bank account …
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Payment error?I got an email this morning saying my payment didn’t go through, but my card is showing I was charg…
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Payment twice ?Got message saying that my payment failed but when i checked i got charged twice why?
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Received payment failure email but was billed twice?Hi, I received an email this morning stating that my payment had failed, but when I checked my bank…Answered ✓ Closed Jacques A. #31580 1 view 3 comments 3 points Most recent by Whizz About my account
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Double payment + email saying payment didn't go through?As many other users, I had a double payment today + an email saying that the payment didn't go thr…Answered ✓ Closed Jean-Francois G. 78920 2 views 8 comments 7 points Most recent by Whizz About my account
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Got charged twice?Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?Answered ✓ Closed cedric B. #41616 5 views 4 comments 6 points Most recent by Whizz About my account
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Double payment and error about payment?I received an error about payment failing today, but I have already been charged twice on my credit… -
Charged twice ?I was charged twice
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Payment failure?I was charged twice then received an email saying the card # didn’t work. Also, impossible to acce…Answered ✓ Closed Patrick F. 89960 3 views 5 comments 9 points Most recent by Whizz About my account
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Why did my valid payment details fail? Why was I charged twice?Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged…
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Why twice?I got a email saying my payment didn't go through but if I looked through my credit card statement,…
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Why i had a double paiement ?I received an error of paiement text but on reality, i was charged twice
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Payment failure but charged twice??If this is my third question, im sorry. The two first tries didnt seem to work. Anyway, Ive been ch…
