Charged twice ?

Florian F.
Florian F. Posts: 1 ✭✭
in Your Fizz Account
I was charged twice

Answers

  • Jean B. 15359
    Jean B. 15359 Posts: 253 ✭✭
    Ask for help on the Fizz messenger chat
  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • cristi
    cristi Posts: 223 ✭✭
    Sorry about that...let us know when they fix it
  • Whizz
    Whizz Posts: 23,503 admin
    Hello Florian,
    Apologies for the unpleasant situation.
    I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
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