Payment error?

Mia P.
Mia P. Posts: 2 ✭✭
in Your Fizz Account
I got an email this morning saying my payment didn’t go through, but my card is showing I was charged twice.

Answers

  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • kokoboko
    kokoboko Posts: 363 ✭✭
    contact support team chat
  • oberon
    oberon Posts: 90 ✭✭
    Yes many customers are experiencing issues with February payments.
  • Whizz
    Whizz Posts: 23,506 admin
    Hello Mia,
    Apologies for the unpleasant situation.
    I have verified the account and I see that a colleague of mine has created a ticket regarding this issue. Once the situation will be solved, we will inform you by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
This discussion has been closed.

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