Got charged twice?

cedric B. #41616
cedric B. #41616 Posts: 1 ✭✭
in Your Fizz Account
Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?

Answers

  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Many custommer have payement problem this morning so the support is on the case. Please be patient and sorry for this situation. Have a nice day :)
  • cristi
    cristi Posts: 223 ✭✭
    they will fix it, just an error probably. sorry about that.
  • oberon
    oberon Posts: 91 ✭✭
    Yes many customers are experiencing issues with February payments.
  • Whizz
    Whizz Posts: 24,234 admin
    Hello cedric,
    Apologies for the unpleasant situation.
    I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
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