Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Error 38 again?Is there another Fizz outage again? I tried rebooting my phone and it hasn't helped. -
You plan does not permit this action?Since yesterday, I cannot send text messages, make calls or receive calls. I get the error 38 when …
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Can't add an upgradeGot an Upgrade for free voicemail. Click on manage Upgrades and Voicemail. Pop up opens with Appl…
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Keep the same phone number ?I am leaving another operator which I couldnt pay the bill at the moment. I am considering getting …
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Travel Add-Ons in Japan - Reliable Network?Does anyone have tried the Travel Data Add-Ons in Japan? I wonder if it's reliable enough. A collea… -
Northeast Wireless Networks does not work with FizzIn the future, how do I get cell service if Northeast Wireless Networks is the primary provider?
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call in and outcan't call in and out for three days.
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"Lost mobile data connection" after Android 10 upgrade on Pixel 2?Immediately after upgrading to Android 10 on my Pixel 2 last night, my phone showed the message &qu…
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Change the Area code?Hi, I have a number in Montreal. but soon I am moving to Ottawa. So is it possible to change my cur…
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Charged for data upgrades?Hi all, I've been charged 4 times in a row for data upgrades. Every time I chat with support servic… -
No data today, anyone else?I have no data today, anyone else?
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No service? 09-02-2019Hi, I've been a customer of yours for a few weeks. My mobile phone has had no service all day. I wo…Answered ✓ Closed Alexander R. #10226 2 views 8 comments 17 points Most recent by Alexander R. #10226
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The Phone Number you entered is not valid?My phone is in the (418)293-number and it just says your phone number is not valid when i try to tr…
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Phome number in not on servive when I try to call?I try to call my mom who is with fizz mobile and each time I try to call her, I get the message: th…
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add user with his account or not?i’m a new fizz user. i’m thinking of transferring my home internet and my mobile plan with fizz. i …
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can't activate SIMI can't activate my new SIM card — when I type it in the "activate" button is not clickab…
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Paiement ?Est ce normal mon premier moi est facturer en double pour moi et ma blonde
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Comment puis-je clavarder avec vous (fizz)?Je ne trouve pas ou je peux clavarder avec fizz? Merci
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Can't Order the Sim. Error "??salesOrder.operations.shipment.99999??"Can't Order the Sim. Error "??salesOrder.operations.shipment.99999??"
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Activation Pending ?Hi , I created my plan today and completed the form to transfer the number to Fizz. It said to wait…
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*16 or #16 quick diale for Canadian Coast Guard available?The Canadian Coast Guard can be reached by dialing *16 or #16, if the service provider supports it.…
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Is the Huawei POT-LX1AF supported on the Fizz network?I am not sure if the Huawei phone is supported by Fizz and was wondering how I can make sure the mo…
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Paiement issue ?I've been charge two times this month, what can I do ?
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Double billing in June and again in August, why?I checked my Credit card statements and I see that I was charged twice in June and again in August…
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upgrade cancelIve added 250mb upgrade to one of my lines and it is "Pending activation" How can I cance…
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