Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Are any extra charges if I use my phone outside of Quebec, such as in Toronto?I live in Quebec and plan to travel Toronto, will I incur extra fees if I use my phone there? -
How to solve a payment problem?Hi, My problem is the following, I want to order my sim but each time I try to pay it either says … -
How do I contact someone from Fizz?I can not activate my sim card because when I try to enter my activation number it says that the nu…
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What is the best way to earn points for the rewards program?Hello, Just wondering how to earn points towards the reward program. I know asking questions gives … -
how do I change my device?I would like to change to present phone on the plan for another one how can I do that?
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MMS and data problem ?I have a blackberry Key2 , I did the APN setting on it , there is no typos ... I restarted my devic…
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Why was my unsubscription request not processed?Yesterday I received an email informing me that the beta period would be over at the end of the day… -
Why wont my LG V20 wont connect to LTE?I set my phone to auto switch to LTE. I entered all the APN info. I restarted my phone. Still no LT…
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Not sure if i'm reading this wrong, but what does a disability have to do with data usage?Here is an exert of the Monthly service agreement : 4.1. Mobile service guarantee In addition, to q… -
Ported number from Fido, can make calls but don't receive calls, text not working, data not workingI ported my number from Fido and can make calls but don't receive calls. Text is not working. SMS i…
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Unable to type PIN to transfer phone number with virgin mobile to fizz?Hi, I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz si…
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Bonuses Policy (Important)Another detailed find regarding their bonuses policy: 1- Can be applied to mobile or internet … -
I want my normal plan backDue to issues with fizz network on my account twice that was saying out of area. In the troublesho…
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Is it possible to disable message reception?If I have data only plan and I will load some amount in wallet for voice call, but I don't want to …
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A lot of "Call Failed" latelyAnyone else getting "Call Failed" and you have to call again. Looks to happen after 5mns …
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What if I already activated my sim card, now I want to port-in my previous phone num er ?What if I already activated my sim card fizz and now I want to port-in my previous phone number ?
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250MB Upgarde bonus is a one time bonus valide for 2 years or 250MB/month?Hi all, I'm new here and just activated my account with no data plan. I see Fizz gave a 250MB Upgra…
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Other supplier cancellation fees?Was wondering if you guys could help or have a solution to pay the cancellation fees of the other p…
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I changed my plan and it didn’t renew and I still have 400 MG of data for the next month?I changed my plan from 6G to 8G the day before it was supposed to renew and it actually didn’t beca…
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I already add-on CanadaI added Canada under the international call. It didn't work. I can only make out calls to Quebec nu…
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How come some question there is a reply option and some don'tAnyone know why some questions have a reply button and some don't show a reply button -
Why can't I make out calls?My friend chose the coverage Quebec for mistake. Now everything is going well except for making out…
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Poll: Would you pay for Visual Voicemail?Vote here: https://www.strawpoll.me/17565461 -
Forgot to add Voicemail, now not able to add it via Manage Plan?I signed up last night, and didn’t check off voicemail. I want to add it to my plan, but when I got…
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Does calling my voicemail count as minutes?Hello, Everytime i call my Fizz voicemail to check my messages, does this use up my add on minutes?…
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Je suis en Floride et je ne peux pas appeler des numéros québécoisJe suis en Floride et je ne peux pas appeler des numéros québécois. Je peux appeler des numéros de…
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Pouvez-vous nous dire quelles compagnies les codes de vérification fonctionnent (ex. MS, Apple, GoogEn rapport avec le message Wizz: https://community.fizz.ca/questions/1808946-sms-2-factor-authentic…
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I can't receive callsI can make calls but not receive.Data working.Someone with same issue?
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Will I get the carrier update to Fizz 34.1 on iOS 12.0?Hi, Will i get the carrier update for Fizz 34.1 on iOS 12.0? Im reading conflicting reports that Fi…
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change number ?i already have a number in fizz but i want to change it to my mobile home number that is with an an…
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