Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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This account number is not valid?Hi I ported(transferred) my number from Fongo to Koodo and than to Fizz. The only problem is that I…
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Chat BubbleHas anyone actually ever seen or used the chat bubble, I don't believe it exists?
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Canada wide plan charges long distance?If I switch my Quebec only to Canada wide plan will it charge me roaming/long distance if I make lo…
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Roaming drained battery ?Hi, Just got back from Toronto for a few days and I noticed that my battery drained faster ? Is thi…
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How to save mobile data on a low plan ?i want to take one gig only im interested into manner to save precious data
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Trying to check my bank account on dataEverytime i try to check my bank account using my data it always says we lost connection please che…
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Did not receive my SIM card ?I purchased 2 SIM's on the same order, but only 1 card was delivered ? are they being shipped separ…
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Hi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. PleHi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. Pl…
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Don't have any internet connection, even if I have a, 8go plan.HI! When I am not at home logged on my wifi, I don't have any internet connection. I can't use goog…
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Finally reached level 4 . Can I use this $1 off internet reward on phone bill instead ?Finally reached level 4 and saw my new $1 off reward in internet section. I’m in Ottawa side and no…
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No roaming data in Peterborough?I traveled from Ottawa to Peterborough and turned on roaming, and I am still not getting any data. …
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sim can't connect to networkI recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it …
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Just started my fizz plan, can't send photos by sms, why?My plan DOES include text messages, I AM in the compatible area
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Free replacement SIM cardHow do I get a replacement SIM card re-mailed that Planète Courrier lost or stole from the original…
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Planète CourrierPlanète Courrier is losing or stealing SIM cards, it is not normal how many people are complaining …
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Upgrade or perk?So I have an upgrade and a perk. How I always saw it was that upgrades are permanent upgrades (or …
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How to connect to data on fizz-ext?Visiting the gta and don't have any data on the ext network. All settings are properly set up, roam…
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Sim card not connecting to networkI recently bought a sim card from Fizz, made a new plan. And today i just got it, activated it and …
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Does anyone have issues using lte on certain apps?So when I am using my mobile data (lte) I am able to send whatsapp messages and browse the web and …
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Maximum number of accounts reached for the address?I have only one mobile activated on my address. I can't add another mobile line because of the abov…
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How long is customer information stored?I've reviewed Fizz's privacy policy, but it's very ambiguous when it comes to the question how long…
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How to receive the 500mb free upgrade?I only have 250mb free monthly and i saw some peoples have said they have 500mb instead how are the…
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Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not?I do not see anyplace to confirm that everything went well and that fizz will ship me a sim card ?
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No data allocated in new cycle?Payment was taken from my account yesterday but I did not get my data. Did anyone else get a simil…
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transfer to Fizz phone numbers doesn't work yet. how long it will take ?who can help or who can tell when will my phone numbers can be transfer. which is already activate …
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Mobile service not workingHello everybody! I ordered a SIM card for a phone I used to have and activated it upon receival. …
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Do MMS messages use data from my data plan?I have the unlimited messages, unlimited minutes, and 2Gb data, on Canada and USA plan. It seems to…
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Month 2 and my phone plan is not active?So I'm on my second month with fizz and my plan is not active anymore. I can't find any way to fix …
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"Mobile Network State: Disconnected" Is that normal?I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected". I …
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Apply a data upgrade on a sms only plan?Can I have a 500mb data plan if I just have a sms plan and I add the 500mb upgrade ? Thank you
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