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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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When trying to order a SIM card, why do I get an error message saying I've reached the limit of credI've just created my account, and I'm trying to order a SIM card. But whenever I try to pay, I eith… -
How can I transfer my sim from another operatoR to FIZZI would like to keep my number with chart and change the plan with FIZZ
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No internet connectionNe network, saying I'm offline
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"Network locked sim card"?I am already a fizz user and recently my phone died on me, so I wanted to switch back to an older m… -
How do I get more points?Be more active in this community. Click more and answer more questions. Original post: https://comm…
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Transfer a number to FIZZ after trying FIZZ for a month using a new number at activation?I want to transfer my other cell phone number to replace the FIZZ number I received at activation. …
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Sim Card not DeliveredI have seen in previous quetions that you guys have the same problem with the delivering of SIMS, I…
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Will I receive SMS sent from Québec while traveling in Europe or South-East Asia if I don't have anyI will soon be traveling for an extended period of time outside of North American. I don't want to …
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Is the UMIDIGI Power compatible with fizz?https://fizz.ca/en/faq/compatible-devices hasn't been entirely helpful. The device is a new model, …
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spare data please?I ran out of data. I was wondering if someone would be kind enough to gift me some data to get thro…
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Make a payment?My internet is suspended i updated my payment but no payment option?
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Why cant I call or receive callsI just activated my fizz sim card and now nothing works on my phone its been more than 12 hrs
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mobile connectiontwo weeks ago, my phone lost fizz signal sometimes, specially when it indoor, the phone almost alwa…
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Why MMS received goes in new conversation ?I saw a couple of question on this in the past. But I only see answer leading to contact Fizz. I'm… -
Two weeks later and wondering how long until my service is resumed?So, it's now TWO WEEKS since I have had access to the Fizz network. Supposedly the "dedicated …
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Error 38 again?Is there another Fizz outage again? I tried rebooting my phone and it hasn't helped.
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You plan does not permit this action?Since yesterday, I cannot send text messages, make calls or receive calls. I get the error 38 when …
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Can't add an upgradeGot an Upgrade for free voicemail. Click on manage Upgrades and Voicemail. Pop up opens with Appl…
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Keep the same phone number ?I am leaving another operator which I couldnt pay the bill at the moment. I am considering getting …
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Travel Add-Ons in Japan - Reliable Network?Does anyone have tried the Travel Data Add-Ons in Japan? I wonder if it's reliable enough. A collea… -
Northeast Wireless Networks does not work with FizzIn the future, how do I get cell service if Northeast Wireless Networks is the primary provider?
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call in and outcan't call in and out for three days.
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"Lost mobile data connection" after Android 10 upgrade on Pixel 2?Immediately after upgrading to Android 10 on my Pixel 2 last night, my phone showed the message &qu…
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Change the Area code?Hi, I have a number in Montreal. but soon I am moving to Ottawa. So is it possible to change my cur…
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Charged for data upgrades?Hi all, I've been charged 4 times in a row for data upgrades. Every time I chat with support servic…
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