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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why do my incoming calls go direct to voicemail?New account & new number. No problem to make outgoing calls, can send & receive texts. Unli… -
Service is not establishedI got my phone last week, since then , I always have problems. I can make a call, but when other pe…
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Probleme avec la messagerieJe ne peut pas accéder a ma messagerie vocale
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I’m Going to Israel ?Can I receive calls in Israel? Can I receive text massages in Israel?
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Since you let me sign up with an American credit card, and now i'm stranded without a phone, can i hI have never had a Canadian credit card, and yet i was able to use my US one to get a Fizz account …
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Don't received data notification ?I don't received notification from email, like it is set up on my profile for the 50%. 75% and 100%…
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reimbursement?I finally got to speak to someone there a couple of days ago. I had transferred money to the walle…
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Can I flag/forward spam texts to fizz?With some of my former cellphone service providers, it was possible to forward them text-spammers s… -
Cannot make/receive calls, cannot send text messages. When will you fix this issue???I have been having technical issues for 2 weeks now. Sometimes mobile service was working, sometime…
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Canada Post reloadable credit cardsThis is just an idea. I have seen several complains and issues coming from people with foreign cred…
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What happens if I change my plan now?Hello, I realized I have less data than I can use and am considering changing my plan to better fit… -
Why my mobile plan shows 46.80$/month? Is it two month fee?Why my mobile shows 46.80$/Month? Is it a penalty and what it is?
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Why can’t I send sms when I don’t have any wi-fi?I thought I could still send sms with no wi-fi if I send it to another IPhone user, but it only wor…
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Switching two phone numbers with just one account number - FidoHello, I have two phones under one account number at Fido. Today I activated one Fizz SIM card with…Question Closed Dominique I. #10765 162 views 0 comments 20 points Most recent by Dominique I. #10765
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Fizz charged THREE TIMES this month, how do I apply for a refund???? I have proofI really need a refund, being charged three times is ridiculous. Do any of you know how to file fo…
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Why did I receive my badge for being with fizz for 1 month today when I`ve actual been with them forI still haven't received a badge for being with fizz for 6 months...
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Calling Canadian numbers?I live in Montreal and I have the Quebec coverage plan. While I'm in Montreal, can I make calls to…
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I have an american credit card that now has a canadian home address, can i have fizz? (i already do)I moved from the states this summer, i have since updated my address with my americna bank, from a …
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My IPhone 5S says that the sim card is not supported are you compatible with Apple?My IPhone 5S says that the sim card is not supported are you compatible with Apple?
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Message not sent: service not activated on network ?Why am I unable to send or receive messages in media form ie: pictures , gifs , and long text messa…
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How can I get a sim card which is the same number that I have?Hi I have a phone number frome another company but i want to have a sim card frome fizz with htis n…
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why I'm able to make international calls...when I don't have the international call plan?By accident I called to an international number...it went though!...i could make an overseas call w…
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Where I can keep track of the callings I made and the time they lasted on my account?I want to check the numbers I called and the time of conversation. where in my Account I can verify…
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why I have been charged $18 as an Activation Fee?Me and my wife have been charged around $18 as activation fee...even tough every body say "th…
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My service has been down since around noon on Friday the 6th of September. When/how can i get it bacMy service has been down since Friday, and I was wondering if anyone else is experiencing a similar…
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