Fizz Wallet?

Mohd T.

Hi, can I use the money put in my fizz wallet to buy add ons and travel packs?
Thank You

M T. #338

No, you have to pay add on with your credit card.

Mohd T.

then what is the fizz wallet for?

Allison W.

The wallet is for pay as you go services. Eg. phone calls to places not included in your plan.

M T. #338

"wallet" feature is used to cover anything that is not in your plan or when you reach the limit of your plan.
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Examples :
- You have Quebec coverage only + Unimited minutes and you want to call any number outside of Quebec , you can do so if you had fund in wallet and you'll be charged by minutes
- You have 1G of data and you use them all before the end of your cycle ; if you had money in your wallet you can continue to use data and it will be charged by MB to your fund in your wallet
- You did NOT buy travel add on and you're now in a foreign country fund in your wallet will allow you to use data in that country (if it is offered by Fizz)
- You don't have text in your plan, you can still text if you had fund in your wallet and it will be charged by usage
.
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wallet is mostly usefull when you use a feature only once on a while (example if you send 1 text per month why would you include it in your plan or buy an add on for it )