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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Voyages2019Je vais en Angleterre et en France. Comment puis-je me servir de Fizz? -
Does anybody have extra data for me?Hi Everyone, I'm in hospital for 4 days now and i have only my cellphone to distract me and to make…
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Why you don't apply the changes that i adjust my plans every month,?My plan does not change for third time?! From first day that i've got this sim card i need to chang…
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Desactivate ?How can I desactivate my SIM card ?
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Perks 500M data not shownI activated my 500M perks Data, showing perks 500M in use, but it shows 0 data under plan summary. …
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Travel to Italy?We are planning a trip to Italy in a few weeks and was planning on getting the Fizz Travel Data Pla…
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Unsuscribed and charged?Hello, I subscribed in February 2019 and I had to travel for some months, then I unsubscribed for t…
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My cellphone doesn't work at all, can't call I can't use my internet but my service is on in the webAll is activate on my account , it was working with my last cellphone I just lost. I bought a new c…
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I don't want the sim card.One month ago,I order a sim card.But I didn't receive it until now.So I can't wait.So please give t…
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Where my SIM card?Can you use Canada post? They don't put it in the mail box and put anywhere outside the apartment. …
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Phone keeps dropping networkI just activated my SIM and it will pick up the Fizz network and then dropping it, then pick up, th…
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Nobody can call meMy sim card does not work.why?
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items not requested added to accounttI dont know why my account says that i subscribed for china calling , I do not want to pay for that…
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you sent me a letter about payment, but i cannot pay, only change the payment methodyou sent me a letter about payment, but i cannot pay, only change the payment method
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Can you help me with phone calls?I can't make any calls and I've tried restarting my phone and putting it on airplane mode for a min…
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Keeping phone number activeI move out of the country 6 months every year. When here, is it possible with a Fizz subscription t…
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No network, no connection?Second day I don't have internet, can't get in touch with nobody. Web page turns on rond. Sick …
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Fizz mobile data not working in NB?I'm on vacation in New Brunswick and my Mobile Data hasn't worked since I got here. I have Canada w…
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Order a sim card on September 3 today is September 6 and it hasn't arrived yet, what do I do?Order a sim card on September 3 today is September 6 and it hasn't arrived yet, what do I do? il se…
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No Internet, signal for voice and SMS is on and off?My network seems unstable this morning for voice and SMS et Internet is down. Is it just me?
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Loss of data connection?I received my SIM card yesterday and configured it as well as the APN network. Yesterday, everythin…
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New feature: Universal call blockingNew feature will be implemented Nov 2019 by all Canadian telecoms including Fizz. https://fizz.ca/… -
3g coverage in sherbrooke?Hi, I Have an Iphone 6S and I live at Sherbrooke in the East part of the Mont BelleVue. I get full …
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Is Samsunsg on7 work with fizz?Is samsung galaxy on7 work with fizz ? Thanks
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How do you increase your apprentice rank?I'd like to know how to increase my apprentice rank. Like from 2/5 to 3/5.
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