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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to Fix Failed Phone Activation?Scenario: I set up account A and phone A, including number transfer from Rogers. Everything worked … -
Modify voicemailIs there a way to deactivate the enumaration of what is the calling number and date of the received…
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Texts not working suddenly?Switched from Videotron Friday and suddenly today around 10am my texts are not being sent or receiv…
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Phone tells me it cant send sms?Sms were working this morning. Since about 2 hrs i cant send anything. Phone tell me it cant send o… -
Can we get a "Roam like home" type of add on instead of paying for only minutes, texts or data?Is there a way to pay like 7$ to access your plan (data, talk and text) from a foreign location ins… -
Data not working for three days, solution in sight?In the screenshot, you will see my home screen, top right second symbol is Fizz. The rest of the pi… -
How to escalate an issue or get help ?I have transferred my phone line over to Fizz 2 weeks ago. The phone line still doesn't work. I ha…
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Is the perks will be activated immediately after unlocking or I have to wait till the next payment cThe question is already mentioned.
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plan with phoneAre all the plans 'bring your own phone" plans? Can I add a phone to the plans?
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I have two # in my account one of those for my friend how to pay for it with another credit card?I have two in my account one of those for my friends to pay for it with another credit card?
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Your Fizz Wallet is empty. Money gone...?"Action required: Your Fizz Wallet is empty! Until you add funds to your Wallet, you will be u…
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Cut the servicesYou cut the services and I put new card to pay with but you didn't take your money yet. Can you he…
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Can I add my Data Perk to a Text/Voice only plan?Hi, I currently have the Unlimited text and Unlimited Voice plan without Data. Can I add the 250MB…
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do i need a data plan to ricvie by text pics?do i need a data plan to receive by text pics
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PUK not working. Phone is unlocked. Cant see FIZZ network. What to do?I dont want to lock it. I have tryed PUK1 and PUK2 both dont work. when looking for FIZZ network in… -
The introductory prices will end in April?I saw that "The introductory prices will end in April.". Is it on April 1st, or April 30t… -
Have you ever has 25$ for 3g data?Hello,have you ever has 25$ for 3g data? My friend has chosen it,but I can't find it,help me please
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Voicemail still not functioning when on FIZZ-EXT?This is really frustrating these guys aren't fixing this and I have to pay for voicemail. When call…
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Brassard police number not included in my Québec plan?Try to call Brassard Police non emergency number. Fizz told me the number not included in my plan. … -
Send message by PC to Fizz userCan i send message from my PC to Fizz user? I can wih Virgin using XXXXXXXXXX@vmobile.ca
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Do you know if the introductory prices will be honoured down the road? I have a Koodo plan from 10yeWandering if the introductory prices will change or will honour them until I change plan even a few…
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Has anyone changed their plan and had everything go through smoothly for the next month? End of betaWith my beta testing pricing running out in a week or so, I'm considering adjusting my plan to bett… -
Manage other Fizz member account?I ported my phone and my wife's phone from Rogers to Fizz. How can I state, on my wife's account fo… -
Voicemail doesn't know my phone number?When someone calls and goes to my voicemail they get a french message saying it is not available. W…
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I see the rate plans are going after 20 November, does it going increase again in the future ?I see the rate plans price are going up after the 20 November, does it will going up again in the f…
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Plan Change While Beta ?If I change my plan while i am under a beta testing plan would I keep the Beta prices ?
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Will beta testers be able to modify their plan at the end of 3 months without losing the intro priceAt the end of the beta test, will we be able to modify our plan before switching to intro price or … -
Resend 2 configurations ?Hi. I can't use my mobile data. It is on but I'm not connected. It says that I need to receive 2 …
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My plan is Canada USA . I’m now in USA and my phone don’t have service .?My plan is Canada USA . I’m now in USA and my phone don’t have service
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Messaging delays using Signal?I use Signal as a messaging service, and experience delays of more than 45 minutes, between sending…
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