Cannot make/receive calls, cannot send text messages. When will you fix this issue???

Bruno L. #10655

I have been having technical issues for 2 weeks now. Sometimes mobile service was working, sometimes not.
My account is fine as for payment.
Now I cannot make calls ('Your current plan does not allow..."), people calling me get a message saying the number does not exist, I can only receive text messages. No data.
I keep getting told that the technical dept is looking into this issue. I have to send a message on Facebook to get a response 12-24 hours later. I am truly exasperated with this service.
Anyone else having issues like this?
This is not phone related issue as my friend with a different model is having same issues.
Both services were working fine a month ago.
Clearly they are having network issues but the website says everything is fine ...

Yelena

Did you contact the support by chat or Facebook messenger? We are users here like yourself.

Whizz

Hello Bruno,
I see that one of my colleagues has created a ticket towards our tech team, once this will be solved we will inform you by the e-mail address of your account.
Thank you for your understanding.
Have a good day!
Catalin