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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Additonal International Call plan added without any notice. My choice was 25CAD plan. It shows 36 CAI Selected a plan of 1gb data, unlimited calls in Quebec and Int calls to India. My plan should be … -
OTTAWA 613 NUMBER, can't setup voice mail, always say "unknown number". Manually input doesn't workOttawa number. Can't setup my voice mail, always said "unknown number". Use it with Motor… -
pending in transfer number ?Hi I tried to transfer my number but it shows my number but activation is pending now and transfe…
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numero de telephon n'est pas reconnu?losque j'essaye de faire un tranfert de numero cela ne marche pas.
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how to change my plan to pay as you go?how to change my plan to pay as you go?
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I'm considering switching to Fizz, how does everyone like it?I'm considering switching to Fizz, how does everyone like it?
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Upgrade data?I have four number on my account. Can i put upgrade on any number from my account. For example i ha…
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Problem being overcharged when I dont even have a planI have been charged for a plan that I do not use, and after trying to fix that two weeks ago, I am …
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Received emergency alert, twice?I received the test alert at 1:55, then another test alert at 2:55. I live in Ottawa, so I assume I… -
When does the referral code become available?My sim card was activated yesterday and I still can't see the referral code that I send to my frien…
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Small block of data to give, anyone?I have data to give, message me your number in private, first come first serve :) -
Summary of callsHi, I need a summary of all my calls (in and out) for a month. where or how can I have this info?
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Ordered a sim card, how do I know if my plan is on it?I ordered a sim card and made a plan but my receipt states that only I only got the physical card. …
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Pay as you go while travelling?Hey I’m about to travel to the United States this weekend. When I go to the travel add one page I s… -
if i want on my plans 500 mins /moth where can i orderHi, I'm a new user and i would like to start my plan on December 18th, but i need only 300 or 500 …
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I can’t see where to give data?I used to see give in my profile.I can’ find it anymore!
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I didn't receive the test Ermergency Alert from CRTC?There was a schedule test at 1:55PM EST today in Canada and I did not receive it but other people a… -
Gifting Data to second line on same accountI have more than enough data on my phone for myself. I also have my daughter with a separate number…
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Chargée 2 fois par fizz pour un mois?Bonjour, en regardant mon compte bancaire, j'ai été prélevée 2x par fizz, j'aimerais savoir quoi f…
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J'ai oublié de mettre mon codeJ'ai oublié de mettre mon code pour une promotion est-ce toujours valable si je vous le donne la po…
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aucun accès à mes données mobiles depuis un mois et je ne peux plus envoyer de SMS. Que faire?La situation s'est déjà preésentée, mais je ne me souviens plus comment on ma dit de la régler. Est…
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I have service for the next week, am ready to switch to Fizz, what lead time do I need to transfer mI have service for the next week, am ready to switch to Fizz, but want to do it when my service end…
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I can't make outgoing calls?I try to make a call and it says that outgoing calls are deactivated and to contact customer suppor…
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Why I can't change my plan?Each time I click "adjust plan", it shows something as follows" "No change can …
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Can I initiate a phone number transfer in advance of my desired date?I have service with Lucky Mobile until Monday (in 6 days), but I'm not ready to start with Fizz unt…
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