Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why do I get an error code when trying to gift data?"_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND" That's the code I get when trying to gift -
Verification code, Verification code, Verification code, still not working?Hello Sir, Can we please have the Verification code for CIBC, ScotiaBank, EQ Bank? banks first, th… -
I can't receive ANY automated texts from REVENU QUEBEC, or GOOGLE etc.This is absolutely unacceptable. The fact that I can't receive any important codes to access my inf… -
Data not working on my phone - Ulefone Gemini - what to do?Hi, I tranfered my number to Fizz a week ago. But the data is still not working. I checked the APN …
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Are 1$/2$ rebate upgrades only for residential Internet?Or can it be applied to mobile internet as well? -
sim incompatible?I put my fizz sim in my iphone 6plus, i did the updates and it keeps saying sim incompatible, I tri…
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Why can't I recieve text messages from Lyft?In order to use a service such as Lyft, they send you a confirmation code via text msg. I never rec…
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How do I quit Fizz?I could not get service with Fizz and want to cancel/quit Fizz. How do I do it?
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Why I didn't receive any confirmation email after I chose a plan ?It seems that I miss a step or two when trying to activate my SIM card. On my profile my status is …
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Mobile line doen't work!Hi, I tried transfering my line from Rogers. I have a internet but my phone line doesn't work. I do…
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No mobile service since midnight April 17th?While on the phone last night, on my mobile, the system says: "Votre forfait actuel ne permets… -
I didn’t receive my ordered SIM card after delivering messages by email more than 6 days can you helAfter receiving delivery SIM card message from fizz and receipt of order of SIM card I didn’t recei…
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add ons dose not work ?hello, I purchased $3 adds on for 60 min of voice, but i can not make a call. syestem said "m…
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Why does the web site fail to allow me to add more travel add-ons?I have traveled to the US and before I left I was able to add the following add-ons: 200 txt msg an…
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Must dial twice to make a call?Anybody else experiencing this? Calling friends, business, etc. Most of the time, must redial the s…
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I am using a Huawei P9 phone, and my data cannot work always.my huawei P9 phone data could not working since my sim card activation from two days back. what can…
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How does one ensure wallet funds work in the USA for a plan with Canada coverage zone?I have travelled to the USA several times recently and have yet to be able to use voice, sms, and d…
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Subscription outside of Quebec or Ontario?Is there anywhere I can check to see when I would be able to subscribe to Fizz in my area or just a… -
your current plan call cannot be completed as you have too connect to your account to adjusted?your current plan call cannot be completed as you have too connect to your account to adjusted? I…
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i am invite from a friend where is the $25?wherecxvbxvbdzx
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Arret momentané?Bonjour, Ca ne fait pas longtemps que je suis chez Fizz, aussi, ma question n'aura peut-etre pas gr…
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sms multmedia fonctionne tjrs pas!!j ai tout fait pour les settings de reseau.... et les photos dans les sms ne fonctionne tjrs pas...…
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Ported from Fido still not workingSent porting request last Sunday (48 hrs ago) but no confirmation nor text. When will my number be …
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reset my pin for voicemailHi I don't have facebook and I don't have access to the chat bubble. I would like to reset my pin t…
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Am I the only one who thinks that 2gigs of data wich has a sales value of 2$ on a plan with Fizz isnot being able to use our phones all day is worth way more then 2$ especially when you use your pho…
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Data to gift... Qui veut des donnees?Will give 500Mb each to up to 10 people. DM your number of email. Je donne 500Mb a chaque personne…
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I need to cancel my cell phoneTwo months ago, cancel my cell phone plan. yesterday they charge me again for a service that I do n…
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Unrequested change of plan during stabilization period?I received today an e-mail indicating that my plan was changed to exactly as it was before. My unde…
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Pourquoi je ne peux pas envoyer et recevoir de SMS pourquoi?Je ne peux ni envoyer ni recevoir de message multimédia j'ai tout essayer! Entré les apn manuelleme…
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Mobile internet?Internet is not good in Montreal cut a lot of time s Try to an add on to call the States and canad…
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