cannot be gifted why this is my son cellphone his my second phone on my account ?

mike J. #15630

i have to cell phone on the same account the second one can not be gifted why

Aaron T. #7761

Can you Clarify what exactly you are asking so we can better help you as a community?

Mike

You need to use the phone number, double check that your privacy setting is Full Fizz Experience

 

How to change your Fizz privacy settings:

1. Go to My Profile in your Fizz account.
2. Scroll to Settings.
3. Click on Privacy.
4. Here you can select one of three privacy options:

• 
  Full Fizz Experience:

MichelP

Mike,
Go to profile of your son's account
at the end of the page to confidentiality, change it for experience complete.
You'll be able to gift data to you son.

Jimmy N. #14505

Normally you should be able to. Please speak with a representative.

Berts

Yes you should be able.Call Fizz for your problem.By chat or messenger..

Fizzy

Gift via phone number. Also your son's plan must already include data to be able to participate with gifting.

sman

@Mike did find the way to gift data?
The second account has data?

Nini G. #13860

Please choose the best answer to close the discussion.

redguitar2

The second line has to have a data plan associated to it or it will not be able to receive gifted data.