Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
There is no O in my code?I don't have an O in my activation code -
Ho do I refund the wallet, I transferred in errorHo do I refund the wallet amount that I transferred in there? I transferred in the wallet in error,…
-
not received my sim card?Hi I ordered 2 sim cards several days ago, but I have not received them because it returned due to …
-
Have you noticed we can create a plan with no data/munites/sms included for 10$?What is included then? Emergency calls only? -
Recovering Voicemail Password?I lost my voicemail password and can't contact anyone at support because the chat button is never a…
-
Payment billMy credit card was locked and now i want to make payment to activate my phone
-
Not able to acces my voicemail ?For about couple of dais I'm not able to access my voicemail, Is telling me that the nr I'm trying …
-
does your service work on iphone 4?Hi, I activated my SIM card 4 hours ago, but my phone (iphone 4) doesn't have any service yet. Does…
-
New billing cycle started today. Voice and SMS are deactivatedNew billing cycle started today. Voice and SMS is disabled. Please help!
-
Has anyone else got this “Voice mail phone number is unable to receive calls”?I’m in the Ottawa area, and have been a customer for a few months now. I’m trying to retrieve a voi…
-
My sim activation code does not work, what i need to do?Can't activate my sim card! It says that the sim activation code is taken by another member... What…
-
5G for Fizz?Last week Videotron win at the auction of 600mhz 5G band! I wounder if there going to share it with… -
LTE Aggregation B4-B2-B5-B7My signal is aggregating With 4 bands when in stanby, but how come i cannot connect to B7 for LTE …
-
mobile no date ?no date after mobile was activated
-
Why can i not adjust my plan?Trying to adjust my plan and a red warning pops up saying billing cycle is invalid. My plan does no… -
After submitted order during activate is phone works but text is no and no data?I contacted Christine and another one on chatting and they said technical team on the way and will …
-
Why is my phone not activated yet? How do I cancel?I activated my sims yesterday and my numbers have not been activated. I can see my plans on the acc…
-
Why does my cellular data not work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
-
Why doesn't my cellular data work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
-
What to do if my debit card didn’t have enough fund for the payment of this month?This morning I didn’t have enough money in my only debit card to pay for this month but now I do an…
-
Payment failed?I just got an email stating that my payment has failed. My credit card info is current and up to da…
-
How can I close my account?How can I close my Fizz account (on the web site)?
-
Erreur de numéroUne erreur sur le numéro de l ancien fournisseur sais produites lors de la mise en fonction de la c…
-
ActivationHi,I just received my sim card today and I followed every step to activate my plan.And so on the we…
-
Is unused gifted data rolled over the next month too?Not using a lot of data right now (got 2Gb as a gift) and was wondering if I get to keep them for t…
-
Why the sms with photos cannot be sent?I cannot send sms with photos attached.
-
why am i not receiving texts?Hi, i am not receiving any sms, i have tried all of the suggestions on the help hub but messaging i…
-
My payment was delayed. Can you charge me now?My account was not charged on the day it was supposed to be charged and my phone does not work now.…
-
is service down again?am i the only one experiencing issues again?
-
Voicemail Pin reset please?I don't have Facebook so I have no other way to get help. I never get the chat bubble either. Is th…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.