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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Network issue?I have an iPhone 8+ and have been using Fizz for a while now but for some reason my texts don't go … -
I am using a razer phone and Im not able to acess internet and text message even after configuring tI changed for fizz this morning and i cant get internet access please help.
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Anyone here using a mobile app as caller ID?There are some on Google Play and Apple stores but is there a best one to complete fizz's caller ID… -
Can't use data outside of Quebec when having a Canadawide coverageI have a canadawise coverage but can't use my data when I am outside of Quebec. I wander why ?
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i lost my pin by accident for voicemail how do i get another one back ?i lost my pin for voicemail mistakenly how do i get another one back, am unable to access m voicema…
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How to update voicemail pin?I need to change my voicemail pin
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Can you please reset my Pin to voicemail?I need to reset my pin to voicemail
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For those that came from Videotron: were you getting voicemail messages notices via SMS (like Fizz)?Given the fact that Fizz is a branch of Videotron, I'd like to know if it was different...
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Problème avec réseau mobile encore?Encore des problèmes avec le réseau mobile cette semaine.
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Why call forward does not work while I am traveling outside North America?I have set call forward (conditional) and tested it before leaving North America. However, people c…
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Not recieving SMS from US numbers?It's been 3 -4 days now, I can't receive txt/sms on either of my accounts(sending works fine, they …
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Why is my Quebec caller location a US tag?When I call someone my number shoes a US location, I'm in Canada. Any thoughts?
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I put in the wrong pin code to add my existing phone number how to i change it to the right pin codeI put in the wrong pin code to add my existing phone number how to i change it to the right pin code
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Anybody having issue today (Tuesday April 30th) with two factor authentication (2FA) via SMS?We use 2FA to authenticate remotely at work, was working fine yesterday, but now my 2FA provider is… -
Fizz wiped my payment info for security reasons however I can’t re-add the credit card information?Fizz wiped my payment info for security reasons however I can’t re-add the credit card information?…
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Transfer of my Land phone number to Fizz?Does the transfer of my Land phone number to Fizz affect my TV and Internet services with my actual…
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Turn off voicemail notification?I removed voicemail from my plan last month but I keep getting a text from fizz that someone tried …
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No 4G LTE service ? I tried with Asus Zenfone 2, Huawei Honor 8, HTC U Ultra and Xiaomi MI A2. It woWhy I got only 3G network with Asus Zenfone 2, Huawei Honor 8, HTC U Ultra and Xiaomi MI A2. These … -
Rumor? : Fizz is gonna transfer it's network infrastructure inside Vidéotron's one...Will that change the promise on prices? The regferal system? Or even maybe the rewards?
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No calls or sms but data works fineHi (ticket #25210) Paid my bill after credit card issues(2days ago) , my account got frozen then i…
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Is it possible (and if so, how?) to access voicemail from my phone without entering a PIN?It was possible when I was with Koodo; is there an option to activate for this?
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Anyone else having truoble retreiving vm?I noticed in the past two weeks I am unable to retrieve my voice messages. When I press a long 1 on…
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Receiving MMS problems?Periodically when I receive an MMS message I get "Mretrieveconf Billing Error text0" inst…
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Why is my SIM card unauthorised to connect to Fizz?Guys I have less than a week remaining of my 500 MB of data and yet everytime I try to connect to a…
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Connecting to B5 and B2Does someone else phone connecting to the B2?...when NOT roaming Most of the time my phone is conne… -
(Introductory users) What type of discounts would you prefer?Please vote as to what type of discounts you would rather have, account based or plan based? In my … -
Data plan not working in USA?I purchased a travel Add-On for a trip to New York city. The roaming on my phone was on for the 4 d…
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cant get sms from the united states what can i do for this?im not recving any sms from the us
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how can i access my voice mail ?voice mial number ?
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Why don't I have data in the US?I'm in the United States (Madison, WI) since Saturday and I still can't have data access. The netwo…
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