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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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any news on travel add on for calling?While in China, I was surprised to receive the calls from Canadian numbers (most probably bank call… -
Spare some dataCan someone maybe help with some data ? My email is ********************* Please & Thank You -
price went up again? increased more than $10!!!I posted an issue about monthly plan price went up yesterday. And I chat with an agent and she said… -
Fizz wi-fi app no longer connects to the modemI already tried rebooting the modem and also tried uninstalling and reinstalling the app, didn’t wo…
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price increased ?I have reviewed the plan options, then ordered the SIM on Oct. 28th, I'm now trying to activate it …
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mobile plan fees went up without noticed?Today, I check my account and monthly plan fees went up as attached. is this only me? I have used t…
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Can I have my account number?My account number
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Release my numberI tried more than 2 hours to find a way to connect someone in this company to release my number, fo…
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Tip: how to get free voicemail?Instead of paying 2$ for voicemail, I used this older post to get voicemail for free: https://commu…
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Issues with network connectivity in Japan?I looked up in the community hub and I seem to be the only one who had issues connecting to any mob…
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I can't anter my password the phone hang doneI can't anter my password for my voice mail the phone hang done don't let me enter the password
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Haw do I restarted my voice mailHaw do I restarted my voice mail
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Haw do I Reset my pin for the voice mailHaw do I Reset my pin for the voice mail
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Why can't I port my Fizz number to Bell? Bell says there are issues with the carrier Fizz and portinWhy can't I port my Fizz number to Bell? Bell says there are issues with the carrier Fizz and porti…
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Unable to reset the passwordI am posting for a friend of mine. His phone got cut off because he cannot log into his account to …
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My friend is unable to send me a data. Showing message that account does not exist?My friend is unable to send the data
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Why 4g is not working in India (after buying a travel add-on)?I'm currently in India (Delhi and Hyderabad) and even after buying a travel add-on for India, I sti…
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Anyone need data? Have some to giveI have data to give, about 1.5 GB (leaving for the holidays before the end of my payment cycle so I…Answered ✓ Closed Florence T. #13352 10 views 10 comments 21 points Most recent by Florence T. #13352 -
Can you add upgrades to plans other than my home internet and my main number?Hi, I'm currently trying to add upgrades to my plans by going to https://zone.fizz.ca/dce/customer-…
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Moving from Québec to OntarioI have move from Québec to Ottawa, how do I change my address in my profile? Can I keep the same fo…
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how can I subscribe to the yearly plan for 100 dollars?I would like to subscribe to the yearly plan for 100 dollars and I didn't know where or how to do i…
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Could we have transcripts of voice mails sent into a text message?With my previous provider, it is possible to avoid having to access the messaging system by having …
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Pourquoi je ne peux pas faire d'appel interurbains ?J'ai les minutes illimité mais je suis bloqué pour faire des appels dans la même région.
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Pre recorded voicemail greeting?Is it possible to change fizz's default voicemail greeting with another pre recorded message? -
transfer number ?I think I entered wrong pin number, how can I repeat the step to enter the right one?
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