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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why cant i redeem my perks, everytime i try it says error please try again later. I tired everyday fHi, lately (5 days ago) i saw that i had data perks of 1gb. I tried to redeem them but theres alway… -
Data meter not working?I think my data meter is incorrect. How do I ask for a double check of it?
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Gift data to several lines in accountHi. Can i gift data to several users or only 1... for instance in my plan i added 2 others line (w…
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Voice mail - No one can leave a message?I have access to my voicemail, but when people try to leave me a message they don't hear my greetin…
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500mb upgrade when get to level 2I am level 1 with 250mb upgrade right now. My question is: Can I replace the 250MB upgrade with 500…
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Mobile lostthey stole my phone and I would like to block my fizz chip that is on that phone and give me anothe…
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Question for Fizz tech! Fizz mobile appHi , wonder if you going to make an app for our mobile plan. It would be great and practical! -
What is Fizz LTE IP range?I've testing it for some time, and it looks like that it's always NATed via 209.145.254.0/24 (2-254…
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Can you access to details of your used data from past months (PDF)?I seem to be able to download the pdf file but it's empty, am I the only one who has this issue? -
Unable to receive text messagesI have had my account for about a month, and have stopped being able to recieve text messages. I am…
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Voicemail set up?When I call the voicemail number to set it up, it doesn't recognize my Fizz number and won't let me…
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I have problems calling other numbers on my account,I have problems calling other numbers on my account, whenever i call one of my other Fizz numbers o…
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I have 3G signal, but I can not use internet while I have 2G dataI have 3G signal, but I can not use internet while I have 2G data
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Can I use data from my 250mb data reward (level 1) if I don't have data in my plan?Hello, I have the 250mb reward activated. But in my profile's section, it still says 0 data. Also w… -
Facebook Messenger or Live Chat?Live Chat through https://fizz.ca/en/contact-us has never worked for me and I do not use facebook. …
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Will Oneplus 7 Pro be supported by Fizz Network?Oneplus says: ''Even if a device supports some or all of the required frequencies for this carrier,…
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You have reached the maximum of credit cards allowed an account.I can't add any credit cards on my account. Why is this happening?
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Amber alert?Are we supposed to have received the amber alert of this morning? I did not receive it. -
I cannot receive service alert text messages from STMI subscribed the service alert on the STM website and I never received any messages since I switche…
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Phone number problem？Last week I changed my mobile number. When I called, the other mobile phone showed the new number, …
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Why does my GPS isnt working since Im with FizzSince I change for FIZZ, my GPS isnt working when I use my car, it says "Searching for signal&…
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Fizz outage in Montreal since this morning!Since this morning around 8am EST I dont have any connection with my SIM in Montreal, only emergenc…
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Can a SIM card be delivered by mail?Can a SIM card be delivered by mail?
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why are all my fizz promps in frenchwhenever someone calls me and I am not available (again due to fizz network), they always get a fre…
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I have changed my plan to Cnada wide coverage. I need the coverage from June 1st. What should I do?I need coverage in Vancouver from June 1st but my billing cycle is June 11th. Is it possible to hel…
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Very slow LTE on s8+?Ive used the APN settings from Fizz, and reset them many times. My LTE is just so slow. Im in down…
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Pourquoi mon GPS sur google map ne fonctionne plus depuis que je suis avec FIZZ?Depuis que j'ai changé pour fizz, lorsque j'utilise mon GPS dans mon auto, il est constamment écrit…
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Whay I can't receive calls from certain numbers?Why I can't receive calls from certain numbers .my told me he's getting a massage that the number c…
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can you find de number of a annonymous/private call ?need helpcan you find de number of a annonymous/private call ?need help
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mon compte est bloquéJe dois activer ma carte SIM, mais lorsque j'enregistre les données de ma carte de crédit, les prob…
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