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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What to do about spam calls?Yesterday received 3 spam calls. Did not answer them, but one did go to voicemail. What do people d… -
New mobile number availability lostI was changing my mobile number to a new one of my choice, However, I couldn't complete the transac… -
Data add ons purchased by mistakei made 2 add-ons purchases in December by mistake for Data to use in Canada. I thought I was buying…
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3 beeps and the line cuts?I can see a lot of people are having this issue right now, but I wanted to add my input: it happene…
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phone calls keep disconnected after 13 minutes of conversation , what should I do to not get off theI started to get the line cut out after 13 minutes of conversation . Especially bad when calling …
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Why people continu to ask the 3 BIPS question again and again ......?please explain me why ?
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change sim card process? how do i keep my old fizz number?Lost my phone with 4 day old Fizz SIM card inside. Blocked/reported lost SIM to Fizz. Received a ne…
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Did not receive my SIM card and the courrier says they put it on my door. Can you please help me getI was supposed to receive the SIM card a week ago. I called the courier and they told me they stuck…
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How to set up the notifications of voicemail? I hope others call can hear my voice and leave the mesI hope that when someone call me can hear my notification, like"hi, please leave your msg, I w…
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How to block Spam Calls routed to my voicemail?Blocked spam calls are still routed to my voicemail. Heard that I had to ask my phone carrier to bl…
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3 beeps and the line cuts during phone call. Anyone else got the same problem?I've been having this issues for the last few days. During phone calls (they usually last about 2 m… -
I'm in a meeting. My call dropped 5 times so far (3 beeps, hangs out). What is going on?I'm sitting at my desk (not moving). Full bars signal. -
Call disconnectAll my call or answered calls get disconnected i hear 3 beeps and it hangs up
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How to delete a voicemail before it finishes?I know we can hit 7 to delete a voicemail, but it doesn't seem to work before the voicemail finishe… -
How to clarify the data usage sequence?I thought I knew the data usage sequence before (check the date remaining). But I am lost now. Yest… -
my mobile does not recognize the sim, i have updated the software but it still the same, what shouldi have followed the steps but it appears like if there was not a sim card
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Charges for change of mobile numberI wish to change my mobile number of my choice. Other than one time charge of CAD 1, are there any …
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How to I activate an upgrade? Perks cannot be activated or gifted.QUESTIONS 1) I can see I have 2 upgrades of 250M data, but I have no clue how to activate them, and…
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plan's international calls $5/500min: are those cover calls to mobile numbers too?Some countries have different rates for land line and mobile calls. Wondering if plan's internation…
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Is it possible to have a call history?It would be good to have the details of the calls made. -
Is anyone else experiencing frequent call drops today?All day today, I've been experiencing cal drops. I hear a beep, and then after 30 seconds the phone… -
What's the reward for level 8 or 9?One of my account is 3000 points away to level 8. Anybody reached level 8 (42000 pts) can share the… -
sim activationi tried activating 1st sim card did not work..i received new sim card.. do i need to speak to someo…
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Can’t make phone callsSince yesterday, I couldn’t make any calls ,
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Did not receive the ordered SIM card. Can you please send me another one free of charge?I got an email, with some broken links, I am therefore attempting again to explain my issue. I ord…
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