Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Payed but account still frozen 5 daysMy payment failed so I made a payment on the spot my card was charged I even got an email and notif… -
How long are technical support escalations?I have been unable to click the make monthly payment button since I changed credit cards on my acco…
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When I call others, how do I set my name to appear on their telephone screen?When I call others, how do I set my name to appear on their telephone screen?
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Sim card blocked since 11:00 this morning - how do I unblock?New sim card blocked since 11:00 this morning - how do I unblock?
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I can't connect to mobile dataHi! I got my new sim card yesterday and went through the sim installation. I can't connect to the m…
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For a voicemail greeting, how do I choose the "pre-programmed greeting"?I am currently trying to set up my voicemail but I'd rather not record a personalized greeting. Ins… -
Iphone visual voice mail works on fizz??Iphone visual voice mail works on fizz??
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Travelling, do I have to add funds to my wallet?Can I use the "pay as you go" option without adding funds to my wallet or is that mandato… -
Voice mail alert, often doesn't work, is this happening to others?On my phone Iphone 7 and my GF phone Iphone SE, we often have a voice mail but Fizz doesn't notify … -
Does Fizz sell phones?This is prepaid phone plan. Where can i buy phone with sim card? -
Why is your website so frustrating?It is EXTREMELY difficult to get in contact with a support representitive or to even submit a compl…
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change my plan but it's not use?I changed my plan from out of data to 1GB last month and I received the letter confirmation, and to…
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When will upper management prioritize SMS service?This is a rant. Please add here your comments if you need SMS to work properly! Software developme… -
Can I share my data between phone and tablet ?I was wondering if it is possible to have an extra SIM in my tablet share the same data as i am usi…
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Can I move Upgrades from one phone to another?I gave one of my phones an upgrade. I now want to move it to another phone under the same account.… -
Smart Watch - Kids watch with GPS, Sms, Chat supportHello everyone. I am considering to buy a Smart Watch for Kids, that support GPS location service, …
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Comment rejoindre un numéro de téléphone 873-200-xxxx?Je ne suis pas capable de rejoindre un numéro de Vidéotron 873-200-xxxx
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Incorrect time associated to an image sent via SMSWhen I send a SMS and another SMS with an image to one of my friends (not with Fizz), he receives t…
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When will I be able to order a Fizz SIM to Barrie Ontario?I tried to order a SIM card but it says that is it outside the shipping zone. When will I be able t…
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500 minutes plan to Europe not workingPurchase 500 minutes to Europe with my plan but it doesn't work, message when you dial is that I do…
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My friend help order the SIM card,never activity and when I activate it shows already assign to anotMy friend help order the SIM card,never activity and when I activate it shows already assign to ano…
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My data internet is working half way, any help?I have tried to send myself configuration sms several time and installed and rebooted my phone, but…
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Pourquoi n’ai-je pas accès à mon service téléphonique et messagerie texte?Comment faire bouger les choses? J’ai clavardé avec qque hier vers 17h et toujours rien après 12 he… -
Why is there no service? Website says fully fonctional yet i cannot call or receive texts ect!Status of our services is not updated or is it just my phone that has no service at this moment????…
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voicemail upgrade?Just wondering, if you apply the free vocemail upgrade to your account, but were already paying for… -
Fake serviceThey said that fizz service is totally functional but not can' receive or make call intenet service…
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Call forwardingTwo days ago I used call forwarding for about 1 hour.After that every day the service switching on …
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Usage on website issue?I have an issue where none of my usage is showing and it's telling me that I have no data left. Ca…
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Updated credit card, why is the account still frozenI updated credit card, account is still frozen, Please unfreeze. need the phone
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Not receiving text notifications for voicemail?Hi, just noticed I'm not getting text notifications when a voicemail is left. Customer service told…
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