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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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voicemail trouble?Roughly about 2 to 3 weeks ago the voicemail service started to act up. The trouble started with th… -
international roaming in india?I have paid for international calls in India, but it is unable to automatically find the network pa…
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Questions about referring friends with code?Hi all, I subscribed to Fizz in mid-May and I remember reading somewhere that referral codes were d… -
$30 in wallet = 300 megabytes while travelling in the USA?Could you please clarify the travel add-on section of the website? I had to buy the coverage in a …
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Are the Fizz APN setting incompatible with using a hotspot on an LG G6+?From a factory-reset LG G6+ phone, I experience the following: 1. Default APN: Phone gets data in s…
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MMS Fizz Network issue with Oneplus Pro 7, what's happening?So I am using a OnePlus 7 Pro, Set up all the appropriate APN settings as described by the Fizz hel… -
phone service not working?after expired credit card I installed a new card on my account and made payment but the phone servi…
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Data not detected even if paid for and phone calls workingI have activated my SIM card and created a 4 GB data plan with unlimited phone calls in Quebec. I c…
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I lost my voice mail pin.I I lost my pin of my voice mail account.
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I change my plan but still did not change my plan?I change my plan but still did not change my plan?
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You have reached the maximum of credit cards allowed an account ?You have reached the maximum of credit cards allowed an account ?
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Unable to place a call?I'm unable to place a phone call and do data. Please assist. It's the 2nd time that I'm experienc…
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how to activate a new sim card (old sim is lost) with the same fizz phone numberI lost a fizz sim, got a new one delivered, but the activation process asks me to choose a new numb…
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Can I use the data in other country except CA & US?I'll go back to my country next month, that mean I cannot use data of my plan?
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Is RCS Messaging Available on Fizz on Android Devices?Title says it all, my device is a OnePlus 6. -
How do I access my US Data that I purchased?I purchased data for my trip in California and now I'm not able to access my emails or get on the i…
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My data internet is working half way, any help? REPEATBY ACCIDENT I MARKED PREVIOUS QUESTION AS ANSWERED AND THERE IS NO WAY TO UNDO. SO REPEATING HERE A…
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Freeze but Paid?my account is paid but fizz frooze my calls i dont understand why -
Problem with my phonefor the past two weeks i have been havingt his issue when i call someone it shows it as a private … -
MMS android?I can't send and receive pictures on my one plus 6t. even if I have a data plan and that my data is…
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How can i pay my bill,if i'm already deactivated?i'm deactivated,but the end of my cicle arrive,and fizz has not taken the money from my credit card…
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My phone was stolen I got a new SimCard but I think I activated wrong can I fix it?My phone was stolen, I got a new SimCard, I follow the steps to activate it, but then I notice that…
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I will be traveling for a month and a half, is there a way to stop the automatic payment?Hi, I will be traveling in 2 weeks for a month and a half and I do not want to pay for that month s…
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SIMs not recieved?Please check why i did not get my 2 sims it is been ordered about 10 days ago
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Bonus for having 2 cell phones on the same account?Will Fizz have a discount or bonus for having 2 cell phones on the same account. Other carriers lik… -
Can Fizz transfers my phone number from my current provider (koodo)?Can Fizz transfers my phone number from my current provider (koodo)?
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Data PleaseCan someone provide me data please, I actually ran out :( Willing to show proof if requested. Than… -
Ive exceeded the limit of credit cards allowed?Ive exceeded the maximum number of credit cards allowed ? Im trying to ADD an alternative payment …
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I wanted to buy just one 3 dollar plan for speaking 60 min but it charged me doubleI wanted to buy just one 3 dollar plan for speaking 60 min but it charged me double i want to can…
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No SIM or SIM error so no phone calls. What to do?My data works but I can't make or receive calls. Can anyone help?
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