sms message problem

Yu H.
Yu H. Posts: 1 ✭✭
Total 200 messages, I only sent out one message, the number for the rest is 197/200..... how is that happened?

Answers

  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    Please contcat the Support
  • Alfio
    Alfio Posts: 398 ✭✭
    SMS means "short" message service. A message that has to be broken down 197 times is not short, so I could see where the message is identified as 1 for the aggregate. Interesting ... however not my use case. Contact Fizz for info on what is expected to happen,
  • Mathieu B. 1569
    Mathieu B. 1569 Posts: 19 ✭✭
    Hi, this is likely due to the length of the message. Longer messages actually count as multiple text messages.
  • Benoit D. #9220
    Benoit D. #9220 Posts: 284 ✭✭
    Contact support
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