Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why does data only work for some of my apps?I recently started a plan with fizz and the data only seems to work for some of my apps. For exampl… -
Error when trying to activate US roaming for a travel add-on?Hi, I bought a $10/500MB data travel add-on before leaving for the US but I can't use mobile data d…
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Cannot receive any verification code through text message? Even cannot chat with my friend with textIt has been happening for 3 weeks that my phone cannot receive message if it is in text message for…
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I still don't have serviceHi, I asked another question today saying that I can't have service. I was told to check my network…
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Best way to get help from the community hub?Greetings to all! Firstly, I want to emphasize that I am a regular user with no special status at F… -
Text messageIf the international text message is included in the unlimited text message plan Thanks
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I can’t receive a text from instagram codeI don’t get text messages from instagram app for change of password?
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I never received the SIM card that I ordered, as a process the return of my moneyTwo days ago I bought my SIM, according to the courier's page it was delivered, which is not true, …
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Referral Bonus didn't work?I've done my third payment on fizz mobile but I have not yet received my referral bonus of $25. The…
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Are Upgrades Permanent?Are the upgrades that I have attached to my monthly account permanent? It says that it will be remo…
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I updated My Iphone 6 to 12.3.1 but no carrier settings pops up and appear always searching?I updated My Iphone 6 to 12.3.1 but no carrier settings pops up and appear always searching
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modification of coverage?I subscribed earlier with fizz so I have access to their low price and it would stay that way even …
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Why don't I have service?It has been about 4 hours since I purchased my plan. I still don't have service. I received an emai…
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SIM card - order and feesIs there a Fizz center to get the SIM card from or it has to be sent by mail? And choosing auto-pay…
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my account won't let me add another credit card.my account won't let me add another credit card.
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text message alerts to different phones?I have 3 phones under one account. I noticed that all alerts are being sent to the first phone I c… -
comment annuler son contrat ?j"aimerais savoir c'est ou et comment on annule un contrat avec fizz
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where is my sim card?you said it has been delivered but it was not. where do your damn courier delivered it?
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why wont it let me add my credit card?I have added my address. Every time I try to add the credit card, I get a message pop up saying tha…
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Prolonged period outside of subscription area?I will soon be starting seasonal work in Nfld for the next 6 months. I will be within the coverage …
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Unable to unlock phone initially with Fido, transfered to Fizz. Fizz blames Fido, Fido blames Fizz?!Recently transfered my mother's phone (Samsung Galaxy A5, running Android 8.0) from Fido to Fizz. T…
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My 2 phones are still not activated for the GBI have 2 cell phones ant either of the phones have been activated for the 2GB
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SMS Verification Code ProblemSMS service center is set to +14385200092, but still cannot receive verification code from Capital …
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MMS unreliable...Ive been having an issue with MMS... Sometimes MMS works like a charm... But most of the time the r… -
Account issues ?I have been using fizz from many monthly before even April 2019 ( stabilisation period) current…
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Anyone has experience travelling abroad?I'll go in Italy for a week in a few weeks and I'd like to know if anyone knows if I can trust the … -
Is there a way to see how much data I can actually use?They say the unused data roll over to the next month but is there a way to see it?
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APN installed, yet I when I send MMS messages, my phones marks them as sent but other user will notEverything else (receiving SMS/ MMS, sending SMS) works perfectly. Mobile data is on too.
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Unable to send SMS?Yesterday I discovered that I am unable to send out any text messages. However, I am able to receiv… -
Error38!?!?When I try to send a SMS, the message is not sent and I have a message saying the message could not…
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