how do i re-activate my plan after i've accidentally unsubscribed?

How do i re-activate my plan after ive unsubscribed?
it's when clicking on the notification, the page it brings me to does not exist,
there is no option to reactivate.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Answers

  • Posts: 210 ✭✭
    If you dont have the option
    you need to msg fizz (by fb messenger its a good issue for me)
  • Posts: 1,714 ✭✭
    yes just to reactivate your plan
  • Posts: 620 ✭✭
    Shouldn't be too hard normally.
  • Posts: 5,437 ✭✭
    Tatyana, did you found the button?
  • Posts: 647 ✭✭

    Thanks Mike for the clear response.  Should be the accepted response IMHO

  • Posts: 1,104 ✭✭
    Yes is possible :)
  • Posts: 486 ✭✭
    If you don't see reactivate then try contacting support
  • Posts: 620 ✭✭
    The best solution is to speak with them
  • Posts: 503 ✭✭
    it's possible
    You can do it !!
  • Posts: 328 ✭✭
    Welcome back to Fizz in advance. :)
  • Posts: 24,129 admin
    Hi Tatyana ,
    I see on your account that your Home Internet plan has been cancelled. You'll have to log-in to your Fizz account and go My plans - under your deactivated Home Internet plan you'll see a green "Reactivate" button. Click on it and follow the steps to reactivate your plan again. You may have to schedule a new appointment and have another technician to arrive at your house to check the connection. Please check this faq link to guide you further: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address. You can also reach us via live chat or facebook messenger and we'll help you further:
    https://fizz.ca/en/contact-us / https://facebook.com/fizzca.
    Have a good one!
    Radu
This discussion has been closed.