3 beeps and the line cuts?

David L. 40528

I can see a lot of people are having this issue right now, but I wanted to add my input: it happened to me yesterday during a call with a client and then again today when I was about the receive the answer I needed from a support line in which I waited 20 minutes before getting a reply. This is infuriating and unacceptable.

Mike

Did you try to force the use of 3G ?

K L.

try the 3G
it work for me since yesterday.

Takion

3g doesn't seem to change anything it still cut after 3 beeps

André L. #16536

You may want to take this incident to the Fizz technical support on Messenger so they can create a trouble ticket and track the progress/corrections.

MichelP

David,
I've reported this problem to Fizz by chat twice with Oana yesterday because I have the same problem for about 1 week..
She suggested me to choose the 3g Network but today, il didnt receive any call and I dont know exactly if this suggestion is good.
I know that Fizz has problems with his network.
I'm thinking like you, it"s not acceptable...

Olivier R. #3666

sorry for the problem

Marc-André D. #16597

I have the exact same problem here. 3 beeps then the line cut. Never experienced this problem before.

Toe

Two of my lines are like that . Too bad.

Chris K. #7521

many people are having this issue

Whizz

Hi Folks,

 

This was a known issue that was impacting some customers. The issue should now be resolved

 

Thank you for your patience!

 

Jay