sim activation

daniel B. 40276

i tried activating 1st sim card did not work..i received new sim card.. do i need to speak to someone prior to activation to keep my number

Mike

Therefore your number is still with the previous provider?
Why the transfer did not work?

This is the guide
https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

With this information I cannot help you further. If you are afraid that something can go wrong, you can contact the support, here, we are users.