Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Addon payment is approved but not effected to my account. why?I just made the payment for voice addon 300min. I was sure the payment was approved. but no histo… -
My phone services are frozen? I have a method of payment on file?My phone services are not working. I have the right payment of method on file.
-
Can I order a Fizz sim card without making a plan?I am considering joining Fizz, but my current 2 year contract is only up in a couple of months, in … -
I received two sim cards instead of one, both adressed to me, What should i do with the other one?i had problems setting up my credit card on my account but with fizz tech support we got it resolve…
-
Calling works, but instead of voice mail, "Communication cannot be established, verify the number"?I can make and receive calls, I can send and receive SMS messages, Voicemail setup works, but if yo…
-
Quebec without minutesI have Quebec plan without any minutes. I don't need to make calls but I need to receive calls. Doe…
-
30% off monthly plan?I was promised to have a 30 % off my monthly plan starting April 12, 2019, but was still charged th…
-
Data available in Toronto when my plan is QC only ?I just came back from Toronto and was able to use my data that should be QC only. I did not have an… -
Change plan prior to activation completed?I just activated a plan without data thinking I can receive data gifts from my contacts, and I real…
-
Cannot receive messages from GoogleUsing Google 2-factor authentication does not get codes sent by Google.
-
Introductory pricing more expensive then stabilization pricing?I got into the fizz train before April 12th with intro pricing package. I'm noticing now that stabi… -
Fizz is asking for a copy of my bank statements to issue a refund. dfck?tl;dr: fizz took money (50+$). failed to deliver and asking bank statement to issue a refund. Becau…
-
active numberwhy if plan has no voicemail or voice service the number is given as a wrong number? it is really c…
-
Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again later"-10Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again late…
-
Data went off for a stabilisation test?Is it me or they just did a test with the data? Didn't have internet access for a few minutes..… -
I have 8 months left on my contract with another company can I still swich? Will I have two bills?I am with Virgin Mobile. I still have about 8 months left on my contract (Ends Jan1, 2020). What st…
-
No notification of voicemail message waiting?I'm not receiving any notification that a voicemail is left when I miss a call. I did receive a tex…
-
Why I can't put my code reference, when i buy the sim card.?, i have one, but the box was desactivatExcuse me, about 10 minutes, I buy the sim card, I paid and when I decided to put my code reference…
-
Why do i have only access To messenger on lte network ?I cant access Google or anything other than messenger ... what do i do ?
-
Will Fizz ever start selling phones or will it always be BYOD?Title is self-explanatory -
When are 2FA SMS sent by Intuit (TurboTax) going to work?2FA from Intuit (TurboTax, QuickBooks Online) is not currently working. Are you already aware of t… -
I need to connect via live chat and I cannot find the link.I cannot fine the live chat bubble
-
pament on the credit cardwy i got charge 4 tims on my credit card
-
how to reset sim card confirmation?So I started the sim card activation process in my "manage plan" page, trying to link it …
-
Why the plan stays the same?I had changed it before the payment cycleI changed my plan on 9th of April, 2019 due to the beta was over, why today I checked the plan stay…
-
Unknown cost placed on credit card, how to find what the payment was for?A charge of 46 CAD has been placed on my credit card. I don't know what that is about. There is no …
-
How long does the free 1gb perk last?So currently it says i have 78 days left for the two free 1gb perks i got for the technical difficu… -
With only quebec coverage, can i use my unlimited texts in another province?With only quebec coverage, can i use my unlimited texts to receive or send in another province? Or …
-
I can't add a call add-onI changed my plan from unlimited calls to no calls, because I wanted to add an add-on for calling a…
-
Anybody else having issues with the community hub?For a few weeks i was not able to ask questions on the community hub. Everytime i clicked ask a que…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.