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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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APN autodetected to videotron seeting, and working, is this ok?Hello I am new here. When I activated my SIM and added it to my account. the phone automatically us…Answered ✓ Closed Samantha C. #15178 103 views 4 comments 18 points Most recent by Samantha C. #15178 -
error for unsubscription?when I click unsubscribe, it shows error always, how to process it? -
Is Data Travel Add-on for 1 country in Europe valid for all European countries?I just bought a Travel Add-on for Slovakia (Zone Europe). Can I use this data in Austria (neighbor … -
Not receivedSIM Card not received
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Quebec coverage planI am planning to get a fizz mobile plan with quebec coverage. Are incoming calls from other provinc…
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Didn't receive the 1GB Anniversary Data?Didn't receive the 1GB Anniversary Data? How do I go about getting it?
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Please Someone DataI was a victim of a scam and fizz customer services isn't helping me as I lost lots of data. Can so…
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Do I need to contact my old carrier?My new Fizz plan is working well! Do I need to contact my old carrier (Bell)? Can they charge me fo…
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Are upgrades shared between multiple lines in one account?Hello Community! I have 2 lines in one account and I was wondering how the upgrades work in that ca… -
Can a Mobile referential code be used on an internet Plan for new member?My parents want to exchange internet at home. They are not current member of Fizz. If they only tak… -
Données mobiles ?Normalement, j'utilise entre 300 et 800 mg par jour, cependant aujourd'hui j'ai une utilisation de …
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Number transferringCan I transfer my Phone number with area code not Ontario or Quebec but the provider is Rogers in O…
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can't buy sim card?Is any one else having problems buying a sim card? I get an error saying I have reached the number…
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Anyone needs data? I have to spareI have 4 GB to share, DM your phone number if you want some -
SMS short codesI did a quick search but didn't see any recent posts about SMS short codes. Is there still an issu…
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If I give data, will the expiration date of those data will also be sent to the receiver?If I gift a perk that expire in a couple of days, will that person receive that perk with the expir…
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Changing Big Geek to Big Brain?It made me smile, so I felt like sharing this idea.
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Anybody need some data?Anyone need some data? I will gift 500mb of data to 5 people. PM me with numbers -
Selected network (Fizz) unavailable?I was using Fizz for several months without any issues. But the day before yesterday my phone lost …
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can I get a new SIM?lost phone. need to replace SIM. I log into account and try to do My plans > Manage > Change … -
It's been 3 days after activation of my SIM card and Mobile Plan, still have no access to the calls?It's been three (3) days that my sim card was activated and paid my monthly Mobile Plan, I still ca…
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can I have 2 different names on the same account?I want to give my mom a cell phone. She does not have an email. I would like to add her on my plan.…
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Comments / Replies in the Community Hub?I would like to reply to someone answering my question, like a comment? Is it possible, if so how? …
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Request to Fizz? Where to post?I have some ideas that I would like to share with Fizz for the Community Hub, where do I suggest th…
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Can you make/receive calls while abroad?From what I read you can make calls only in Canada and the US (while buying a travel add-on for the…
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