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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Roaming providers in UsaWhich company are used in roaming when I will be in USA?
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Unable to type SIM?Hi, I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz si…
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Why can't I call or text after activating?Can't call or text and can't receive either... Activated everything and sim card works, please help!
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NO LTE 4G, only 3G network available?I strictly set APN parameters according to your guides on receiving my SIM card. However, after mul…
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Talking (Calling) and browsing the internet at the same time.If I have an unlimited voice calling plan, with say 4 GB of data, will I be able to make calls, and…
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Is the FIZZ Community the new addictive drug of choice?Is the FIZZ Community the new addictive drug of choice? Does anyone feel they are starting to spend…
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Porting over number from Bell to Fizz, do I need a new sim and will I lose the cheap pricing ?The title is self-explanatory, but fizz customer support is not helpful at all. I found out that I …
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2FA resolved by end of April 2019?Fizz has officially announced that the "beta" introductory period will be over in April. …
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Didn't receive my sim card, although they say it was delivered 20 days ago..Ordered a sim card, planete mobile says they delivered it 20 days. And there's nothing in my mailbo…
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Network not recognisedAt first, the fizz sim card was not recognised at all by my S6. Like nothing inserted. A put an old…
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spam calls ?have anybody else experience spam calls on there new fizz number ?
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Web to SMS ?Hello, Can I send a SMS through email ( web ) to a Fizz subscriber like number@fizz.ca or whatever…
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Gift option not showingI want to transfer some extra data between plans in my own account but the "Gift" option …
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REset voice mail pinHow do I reset my pin?
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My transfer not fully completeHi , I just transfer my number from Fido to fizz , it supposed to be complete in 2 hours but it pas…
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Text Spam Since Switching to Fizz?Am I the only one getting a lot of text message spam since switching to Fizz? When I was with Roge…
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price increased?I switched to a $44 plan before taxes, but the system had a problem charging my credit card, i've r…
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Is it possible to use the wallet (pay as you go) option without a monthly plan?Is it possible to use the wallet (pay as you go) option without a monthly plan? If so, how can we d…
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Will fizz bring VoLTE and Wifi-calling feature on iPhone?Just a great feature for crystal clear phone calls, and get coverage in the bad service buildings. …
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LTE going in and out?In areas where I normally would have gotten at least half bars in LTE, I’m going down to 3G, and so…
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Can you use the wallet (pay as you go) option without a monthly plan?Hi, I want to sign my mother up and she is really interested by the pay as you go option. She doesn…
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Do I need to configure outgoing SMTP server for sending email in Fizz data plan?If yes, what is the outgunning SMTP server address for Fizz data plan. I can't send email from the …
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Out of zone coverage, any costs? How does it work?Hello, I am considering switching but its not clear what happens with I travel outside of the "…
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When I insert the SIM card given to me by Fizz, will I lose all of my contact list?Question about my contact list
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What is the meaning of the coverage Canada+US?If I choose a Canada+US coverage, will I be able to use my phone when I'm in the US? or does it wo…
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FIzz Sim Card doesn't work for my 3 phones. No Data/Call/Msg. Really need your helpHello, I really need your help to make my fizz sim card work. I get a new sim card and activate i…
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Card not receivedI did not received my SIM card and I cannot contact anyone. Fizz mentionned it was delivered. I a…
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is my phone compatible with fizz network?I installed the 2 configuration files for fizz networking setup, tried manual settings , it shows 3…
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How can i inactive my sim?How can i inactive my sim?
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Why does it say voicemail unavailable?Ive received a texto saying that ive got a voice mail from 514xxxxx, when i click 1, to acces my vo…
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