Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Ordered a sim card, how do I know if my plan is on it?I ordered a sim card and made a plan but my receipt states that only I only got the physical card. … -
Pay as you go while travelling?Hey I’m about to travel to the United States this weekend. When I go to the travel add one page I s… -
if i want on my plans 500 mins /moth where can i orderHi, I'm a new user and i would like to start my plan on December 18th, but i need only 300 or 500 …
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I can’t see where to give data?I used to see give in my profile.I can’ find it anymore!
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I didn't receive the test Ermergency Alert from CRTC?There was a schedule test at 1:55PM EST today in Canada and I did not receive it but other people a… -
Gifting Data to second line on same accountI have more than enough data on my phone for myself. I also have my daughter with a separate number…
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Chargée 2 fois par fizz pour un mois?Bonjour, en regardant mon compte bancaire, j'ai été prélevée 2x par fizz, j'aimerais savoir quoi f…
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J'ai oublié de mettre mon codeJ'ai oublié de mettre mon code pour une promotion est-ce toujours valable si je vous le donne la po…
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aucun accès à mes données mobiles depuis un mois et je ne peux plus envoyer de SMS. Que faire?La situation s'est déjà preésentée, mais je ne me souviens plus comment on ma dit de la régler. Est…
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I have service for the next week, am ready to switch to Fizz, what lead time do I need to transfer mI have service for the next week, am ready to switch to Fizz, but want to do it when my service end…
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I can't make outgoing calls?I try to make a call and it says that outgoing calls are deactivated and to contact customer suppor…
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Why I can't change my plan?Each time I click "adjust plan", it shows something as follows" "No change can …
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Can I initiate a phone number transfer in advance of my desired date?I have service with Lucky Mobile until Monday (in 6 days), but I'm not ready to start with Fizz unt…
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I’m in Cuba and my phone keeps ringing - Thought I wasn’t supposed to be able to receive calls hereWhat’s the story ? - I though Fizz blocked services that are not supposed to work, but I keep getti…
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Carte sims payable ?Pourquoi je dois payer ma carte Sims car mes proches ne l'ont pas payer???
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It says delivered but my SIM never arrived ?I never received my SIM. I checked the couriers website and it says Delivered. It says arrived on t…
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Since my last payment (oct 8) i cant make calls, but i can receive, why?I don't understand why I can call anyone, but i do receive SOME calls, because my friends keep tell…
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I couldn't use my telephone the voices dont transferThe vois doesn't transfer via my phone
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Every month I have 500 min to international phone calls, or is just once?I thought that every month I would have 500 minutes, as it is not so, I must modify my plan by elim…
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I already settled in Florida for the winter, can I setup my unlocked Canadian android cell from PompOr should I wait to come back to Canada, Merci, Christian?
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I activated Sim on 17th of aug,2019. Will my price plan change?I activated my sim card on 17th of aug2019. Will my price plan stay the same or it will be change e…
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I have a data plan but can’t access data after a failed payment attempt due to an expired card. LotsMy payment method expired. Didn’t realize In Time. I received an email telling me they tried two pa…
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Why hasnt my plan been activated? Its been almost 24 hours?I cant believe my plan has not been activated. I signed up at 5pm last night (Nov 21). They ported …
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When the 500 minutes for international phone call finish, How can I add another 500 ?, the price isWhen the 500 minutes for international phone call finish, How can I add another 500 ?, the price is…
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My 438 (Montreal) number shows as a long distance USA number to everyoneI was assigned a 438 (Montreal) number when joining Fizz. When other Montrealers call me it says th…
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