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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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desactivationHello you deactivated a number in the system without my permission *** *** ****. And the guys ha… -
Fizz isn't letting me add data on?I've blown through my data for the month (woops!) but when I try and add anything or modify my plan… -
tariff plan change after stabilization period?Hi I received the following email: ---- When you subscribed to Fizz during the stabilization period…
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Notified that payment failed, but bank statement shows that it has gone through?I got notification that my payment for this month failed, but my bank statement shows that it did n…
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Any fixes yet for apps that can't connect to LTE?I'd like to use my data. I have several GBs and I would simply like to play FFBE. It ought to work …
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Started to use my Fizz SIM card on my phone (bought in Russia) and Internet is not working. How to fStarted to use my Fizz SIM card on my phone (bought in Russia) and Internet is not working. How to …
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Why is data not available in the North West Territories and Yukon even though cell service is workinWe had on and off data in Whitehorse and everywhere else there was no data even though the cell ser…
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Does anyone need data?Looking to give 250 mb to 4 individuals.
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My sim card is not deliveredI received an email where my sim card was delivered but I didn't receive anything. I read in soluti…
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How do i get travel add on!?!!I cant find it on the site need help
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How to change the default or main mobile plan?I have two mobile plans (let's say Plan 1 and Plan 2) and one internet plan (let's say Plan A) unde…
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Data, data... Who wants data?Just send me your phone number or email. Early birds get the worms ;) -
Voicemail number 5146470999 doesn’t work?I try calling my voicemail by speed dial 1 or by calling 5146470999 or by calling my own number and…
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Payment from wallet?Can I load my wallet for my monthly payment to be taken from?
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Worng chargedI havent fizz but charged my visa
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Sim card suddenly not connecting to networkSince Wednesday night, I cannot receive calls, make calls, receive SMS or use my Data. Before then,…
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Road side assistanceDo Fizz offers Road Side Assistance like I have with Fido
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is the new drop in prices also for people who got introductory prices before april?or is it only for new customers? -
Are we competitive enough?Interesting thing; Fido and virgin just adjusted their pricing in Quebec, quite probably as a direc… -
No service: can’t make or receive calls, messages or use data. What can i do?I am not able to use my fizz data, calls and messages. My phone (iphone) says it has no service. Pl…
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Why I’m not able to make phone calls?Since I had activated my SIM card I’m not able to make phone calls
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When Fizz can show left Referral bonus balance?When Fizz can show left Referral bonus money in my account? Is it so hard to implement this featu…
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Extra 500 mb, anyone need?I have extra 500mb remaining, first come first serve I guess. Message me your number if you want. C… -
Why am I being charged twice?I had this question before and I thought it was a billing issue given the fact that I tried to unsu…
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Does anybody have any data to spare?I'm out of data for the month because I dont have access to stable wifi. Can anybody spare some? Th…
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