basicaly I don't have data and I paid fr the extra, what should I do? is there any specific adjustme

Seyed S. #14957

basicaly I don't have data and I paid fr the extra, what should I do? is there any specific adjustment to be done for the extra data?

Mike

Yes you need to configure the APN

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

MichelP

Seyed,
You need to configure your APN on your phone.
It must be done if you want that your plan works.
see:
https://fizz.ca/en/solutions/search?keys=APN+Settings

Patrick C. #14966

Your phone likely does not have the APN configured
The setting for fizz are as follows
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl