Service on phone

Carson
Carson Posts: 1 ✭✭
Why does my account say i have no data and no minutes left? My month just started over. I also just transferred my wife over to Fizz and it says she has nothing left

Answers

  • MichelP
    MichelP Posts: 8,731 ✭✭
    Carson,
    It's just happens to me.
    Try to change browser after,
    It has worked for me.
  • Lucas A. #13141
    Lucas A. #13141 Posts: 354 ✭✭
    I’m having the same problem on my Safari browser on my iPhone
  • Samantha C. #15178
    Samantha C. #15178 Posts: 34 ✭✭
    No, this is not the same thing as the typical browser cache issue.
    We have tried on 4 browsers and on mobile browsers.
    With and without private/incognito.
    Other members are having the same issue.
    This time, the issue is their servers.
    I'm sure they will take care of it
  • Nini G. #13860
    Nini G. #13860 Posts: 1,219 ✭✭
    You are not the only one, they are working on the problem.
  • Olga P. #15146
    Olga P. #15146 Posts: 719 ✭✭
    General problem- fizz team is working on it.
  • Jimmy N. #14505
    Jimmy N. #14505 Posts: 620 ✭✭
    Please close the discussion, everything should be back to normal by now
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    There was a problem with the website reported in another message. Perhaps it is related. Seems to be resolved now though.
  • Thanh S.
    Thanh S. Posts: 360 ✭✭
    I think you should ask them the questions directly.
  • Jimmy N. #14505
    Jimmy N. #14505 Posts: 620 ✭✭
    If resolved, please close the discussion
This discussion has been closed.