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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why can’t I send sms when I don’t have any wi-fi?I thought I could still send sms with no wi-fi if I send it to another IPhone user, but it only wor… -
Switching two phone numbers with just one account number - FidoHello, I have two phones under one account number at Fido. Today I activated one Fizz SIM card with…Question Closed Dominique I. #10765 160 views 0 comments 20 points Most recent by Dominique I. #10765
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Fizz charged THREE TIMES this month, how do I apply for a refund???? I have proofI really need a refund, being charged three times is ridiculous. Do any of you know how to file fo…
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Why did I receive my badge for being with fizz for 1 month today when I`ve actual been with them forI still haven't received a badge for being with fizz for 6 months...
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Calling Canadian numbers?I live in Montreal and I have the Quebec coverage plan. While I'm in Montreal, can I make calls to…
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I have an american credit card that now has a canadian home address, can i have fizz? (i already do)I moved from the states this summer, i have since updated my address with my americna bank, from a …
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My IPhone 5S says that the sim card is not supported are you compatible with Apple?My IPhone 5S says that the sim card is not supported are you compatible with Apple?
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Message not sent: service not activated on network ?Why am I unable to send or receive messages in media form ie: pictures , gifs , and long text messa…
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How can I get a sim card which is the same number that I have?Hi I have a phone number frome another company but i want to have a sim card frome fizz with htis n…
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why I'm able to make international calls...when I don't have the international call plan?By accident I called to an international number...it went though!...i could make an overseas call w…
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Where I can keep track of the callings I made and the time they lasted on my account?I want to check the numbers I called and the time of conversation. where in my Account I can verify…
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why I have been charged $18 as an Activation Fee?Me and my wife have been charged around $18 as activation fee...even tough every body say "th…
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My service has been down since around noon on Friday the 6th of September. When/how can i get it bacMy service has been down since Friday, and I was wondering if anyone else is experiencing a similar…
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What's the other voicemail number?What's the other voicemail number?
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Voyages2019Je vais en Angleterre et en France. Comment puis-je me servir de Fizz?
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Does anybody have extra data for me?Hi Everyone, I'm in hospital for 4 days now and i have only my cellphone to distract me and to make…
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Why you don't apply the changes that i adjust my plans every month,?My plan does not change for third time?! From first day that i've got this sim card i need to chang…
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Desactivate ?How can I desactivate my SIM card ?
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Perks 500M data not shownI activated my 500M perks Data, showing perks 500M in use, but it shows 0 data under plan summary. …
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Travel to Italy?We are planning a trip to Italy in a few weeks and was planning on getting the Fizz Travel Data Pla…
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Unsuscribed and charged?Hello, I subscribed in February 2019 and I had to travel for some months, then I unsubscribed for t…
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My cellphone doesn't work at all, can't call I can't use my internet but my service is on in the webAll is activate on my account , it was working with my last cellphone I just lost. I bought a new c…
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I don't want the sim card.One month ago,I order a sim card.But I didn't receive it until now.So I can't wait.So please give t…
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Where my SIM card?Can you use Canada post? They don't put it in the mail box and put anywhere outside the apartment. …
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Phone keeps dropping networkI just activated my SIM and it will pick up the Fizz network and then dropping it, then pick up, th…
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Nobody can call meMy sim card does not work.why?
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items not requested added to accounttI dont know why my account says that i subscribed for china calling , I do not want to pay for that…
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you sent me a letter about payment, but i cannot pay, only change the payment methodyou sent me a letter about payment, but i cannot pay, only change the payment method
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Can you help me with phone calls?I can't make any calls and I've tried restarting my phone and putting it on airplane mode for a min…
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Keeping phone number activeI move out of the country 6 months every year. When here, is it possible with a Fizz subscription t…
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