Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data usage ?My data usage is not right. I was home since Tuesday 24 and should be connected to my wifi however … -
Can i cancel my plan for 2 months since I am not going out?I want to cancel the plan for 2-3 months, for the duration of the lockdown, but I want to keep my n…
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Problem with fizz customer service?Last week I wanted to change my plan from 8gb to 1gb of data, before my next payment cycle started …
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Why can't I call 1-8XX numbers? (canada-wide coverage plan)I need to call Abbvie Care to schedule the delivery of my meds but can't due to me being unable to …
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why after 1 hr, the data is still not available on my new phone?why after 1 hr, the data is still not available on my new phone?
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Deuxième carte simJe veux garder le même numéro
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Can't send Media files via SMS for Iphone X (iOS 13.3.1), tried all the tips I can find?I have been trying to solve this for several weeks now. I am a technical person and I have tried al…
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Still need some data...Can anyone spare some?Can't believe I'm asking for more data twice in a month. But if anyone has any to spare, it would b… -
put the Heart on the Fizz forumI can put Heart on the forum but just in the english forum ans not the french. How so? -
How can a change my monthly plan right away, for the present month?How can a change my monthly plan right away, for the present month?
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Change to Ontario coverage?I currently have only Quebec in my coverage plan but I will be travelling to Ontario this weekend a…
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I can't change my credit card ?Ok so i can't change my credit card for some reason i have a message that tells me i have to put an…
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i could not change my plan before 48 hours and afterI trid changed my plane prior 48 hours, but could not change my Plan. The system allow me to change…
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Purchased a wrong addonI was about to purchase Travel data and accidentally purchased data addon.. can you guys cancel thi…
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Why is my iPhone 11 unable to recognize Fizz's sim card?For some reason after I put the sim card in my phone, the status says "no sim card". Do y…
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Why is my iPhone 11 not recognizing Fizz's sim card?I have an iPhone 11 and I have recently switched to Fizz. My phone is not recognizing Fizz's sim ca…
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special thank to Fizz employes in this crisisGreat job THX for been There for us
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Anyone can share more data ?Hi Im desperate need for more data.... fizz claims they are working to help people with covid19 si…
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Call cannot be completed at this time?For two days now, I receive this message “Your call cannot be completed at this time...”. This happ…
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International Calls Package $6 - 60 Mins, is 60 mins per month or per day?International Calls Package $6 - 60 Mins, is 60 mins per month or per day?
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Why can’t I dial with 1before number?I’m not able to place calls or receive calls, with phone numbers starting with 1800, 1888 . It stat…
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Is it real?Fizz say on the website: No more roaming charges abroad. Are you abroad? Stay connected. Travel Ad… -
COVID help??I am Canadian but moved to study in Central Latin America. After travelling for a week and a half … -
Did Fizz unlock the data limit on mobile for the corona virus pandemic?I would like to know if Fizz did unlock the data limit on mobile for the corona virus pandemic. I k…
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Unable to call Virgin Phone numbers,I tried from my 2 Fizz phones to call 2 different Virgin phone numbers and I keep getting "Cal…
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