Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Roaming always on with my simWhy my mobile shows roaming always even I switch it off. This is happens only with fizz simcard? -
Payment issuesWhy does it say Ive reached the maximum amount of credit card in my account when I didnt even put a…
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There is no way to communicate with customer support or technical support?There is no way to communicate with customer support or technical support. This is just a crapy sys…
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How can I complain about change and bill received?Hello there, I ordered a SIM card and activated the sim card but it is not working. I send 1000 me…
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Can't finish activation - Don't have facebook or twitter and the chat bubble doesn't appear (no adblAs the title says I want to finish activation but when I enter my activation code (which was alread…
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Good reception in Cuba?Hello everyone. Just came back from one week in Cuba and Fizz worked fine. I bought a 5$ travel add… -
Outgoing calls failing very oftenI've joined 5 days ago. Everything works fine except outbound calls which more often than not fail.…
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Jamaica on Digicel not working ?Arrived in Montego Bay and roaming on Digicel. I bought the 5$ travel plan for Latin America. Tryin…
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under usa/CA cover plan，now in USA turn on roaming too cannot get access to interneyunder usa/CA cover plan，now in USA turn on roaming too cannot get access to interney
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Are prices set in USD or CAD?Hi, I live in Montreal, Canada and I would like to know if prices for plans are set in Canadian Dol…
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i cant acsses to my voicemail help?when i call my voicemail its end the call in the first saconed
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Data and voice Roaming tested?Did anyone try the data/voice/sms roaming in south america yet? I am planning to travel and I want … -
Can someone PLEASE gift me any amount of dataI forgot Youtube playing on my phone all night and it drained almost all my data... lesson learned!… -
An error "You have reached the maximum number of credit cards allowed on an account"I did not add any payment method, but the website show me an error "You have reached the maxim…
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hello there I would like to cancel my service and get refund ?Hello there, My service is not working and I would like to cancel and get refund completely asap.
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Does fizz cut data?Does Fizz cut data automatically when i go over my limit? -
Unable to make calls?Hello, I am unable to make calls, I am in Montreal, when I try to make a call, I get an automated r… -
Bought two roaming data packages, but only one works?Hi everyone :) I first bought roaming for zone Europe, used it and it worked well. About a month in…
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Max for Address?We have 3 cell number for fizz at our address but I cannot order 4th SIM card. I got the message ma…
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Why I can't text and make calls here in France?Why I can not text and call here in France when I still have money in my fizz wallet? Roaming is on…
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Why can't I access my Fizz mobile from VOIP lineI can access my Fizz line from a regular landline but cannot access it from a VOIP line (MagicJack)…
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Fizz wallet empty?I deposited 50 dollars in my fizz wallet before I left Canada to France on vacation, which in deed …
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I get disconnected when using cell. recieving or calling. ?We are 3 that have the same issue. It doesn't matter where we are situated locally. We also d…
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Can’t acces internet ?Can’t acces internet mobile data in Montreal but my friends with fizz can , wtf ?
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How to trabsfert a activation number to an other account?I activate my sim card on an account but I did'nt want it on this account but on an other. How to d…
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Sim card not receive, when does it reach ?Hi, I had a request for a phone number las week on 13 August 2019, but I have not received anything…
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Why my Samsung Note does not work in some areas within subscription zone? Is Note Supported?Hi, my Samsung Note does not work in some spots in the city and around: while I am not able to make…
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I am not able to make call to land numberI call every day to my home country (Chile ) and sometimes I cannot and I think its ok, but more th…
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Mobile plan has not updated after receiving a confirmation e-mail that it would?After repeatedly running out of data, I upgraded to an extra 2 gigs and got rid of US service. I r…
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SIM card not receivedDear Sir/Madam I ordered a SIM card 3 days ago and was told that it was delivered to my address yes…
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