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I'm currently out of Canada and I would like to suspend the plan while keeping the phone number
I'm currently out of Canada and I would like to suspend the plan while keeping the phone number. And when I go back to Canada a few months later, I will reopen my plan using the same phone number. How can I do that?
Have you chatted with someone at Fizz about this?
They must know the answer to this.
* 1Go de ma part + 50$ code référence Fizz => 66KGA <= $50 Fizz Referral code + 1GB data from me *
As far as I know, you cannot suspend your plan.
You can change your plan to the bare minimum (no data, calls or text) with Quebec coverage.
You will be charged $10 monthly and your number will be available when you decide to reopen/switch your plan again with the same number.
It's impossible to keep a phone number if you suspend your plan! If you suspend your plan, your phone number can be attribued to another person! I suggest you to keep your plan or just reduce your bill to keep your phone number! If you need some help you can ask fizz by clicking the green chat bubble in your account dashboard, or by facebook under the name: "Fizz".
It's been a pleasure to assist you today! Have a great day! If you have any questions don't hesitate to ask!
Don't forget to mark my answer as the best answer!
Try to chat with Fizz but i'm not sure it's possible ....
code de référence: YJRSP, referral code: YJRSP
Fizzy's answer is the best.
You cant suspend your plan with Fizz.
Your only option if you want to keep your phone number is to take the Quebec Coverage without calls, texts or data.
It will cost you 10.46$ + Tx monthly.
What is it they say, you can't have the cake and eat it too. But lowering the price plan is a close-enough option.
Olivier R. #3666
no you cannot
hello, I hope your problem is solved. can you please choose your best answer.thank you and have a nice day
This discussion has been closed.
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