Most Recent Discussions
My Mobile
Archives for July 2022
Discussion List
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Volte cardHi, I’ve received my Volte card 3 weeks ago and I didn’t receive my free 5GB promised when ordering… -
about unsubscriptionI applied the unsubscription of my internet on August 8th and my bill cycle is at 2nd of the month,…
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Where’s my sim card?I ordered a sim card 9-10 days ago, it says status delivered but it nowhere to be found. what shoul…
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Is someone else trying to use my number?I have a data only plan but have recently been getting texts from fizz saying: "Action require…
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Cannot change coverage - "adjust your plan" button disappearedHi, I'm trying to change my coverage (precedure explained here https://fizz.ca/en/faq/how-do-i-cha…
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Missing text messagesHello, Since yesterday, I noticed that some text messages are missing. My contacts are texting me b…
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How to add perk or referral code to new mobile plan?I already have an internet plan with Fizz, and I'm just adding a mobile one. I have a perk that giv…
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SIM card activationHi, I've cancelled my current mobile plan to transfer it to my order Fizz account, which has my int…
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Transferring mobile plan to another Fizz accountHello, So I have a mobile plan and and internet plan with fizz, but on two separate accounts (my ro…
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I still can’t make a callIt’s really frustrating, I can’t make a call it says ( last line it’s no longer available) do you w…
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I bought a 1g add on today. The data was never added and now I see it as if I used it all today.I bought a 1g add on today. The data was never added and now I see it as if I used it all today. I …
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Sign in to network - Mobile dataHello community, I have not been able to use mobile data since last friday. I do have mobile data …
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My phone number is not transferred after 3 hoursI checked and Videotron has not received a request to transfer my number. I am travelling and nee…
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I want to sue fizz over theft. 12 times after cancelations my account and being warned of lawsuitI have worn them numerous times since June 12th not to touch my credit card and they continue to st…
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Do you have good call quality on the border with Ontario?Do you have good call quality on the border with Ontario? In Montreal, the phone works perfectly bu… -
Why can I not open most of the apps on my phoneI ran out of data a couple days ago so i had to buy an add on for extra. Though since i've gotten t…
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Email to SMS - Access deniedTried to send an email to [email protected] and got a reply "Access denied". It seems a…
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Call dropsHey there, I would to know if I'm having problems on my side . My calls keep dropping whenever I co…
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Call end?Hey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call t…
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Phone statusHey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call …
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Cannot log in with "Log in with Google"Hello, I usually have SO MUCH DATA since I work from home and I'm usually using Wifi. However, si…
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I got my new sim card, but i cannot change it ?Hi, everyone, I got my new sim card, but under manage plan, there is no change SIM card option. Do… -
Correct my addressI signed up with Fizz for home internet and Representative will come to install my modem, but I no…
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International Data - CUBAI will be travelling to Cuba. Are there are travel addons for Data in Cuba
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New SIM cardIn our family we have 4 phones with 4 fizz plans. My husband and kids each got an email asking the…
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Since 17 days. No sms no dataFizz customer service doesn't help. don't see anything related to you except payment and activity. …
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false alertWe heard 3 really strong noises about 11h30pm, july 18th (the same when there's an amber alert) but…
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Though I have activated 500mb data perk, I am not getting internet in my phoneHi, I have activated 500mb data perk yesterday. It showed in fizz app that, my 500mb data perk is i…
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Incoming International Calls - From EUROPEHello, My plan includes unlimited calls and covers Canada. Will I be charged if I receive internati…
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Why nothing works in France - everything was working in the UKI arrived in London UK on July 7 2022 - and both SMS and data were working - about 90% of the time.…
