Call end?

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FatimaHassan_12
FatimaHassan_12 Posts: 4 ✭✭
edited July 2022 in My Mobile

Hey there,

I would like to know if I'm having any issues with my calls. Whenever I receive a call the calls ends so I would like to know if that's coming from my end or from the other end ?

Thank you

Best Answer

  • Fling
    Fling Posts: 9,072 ✭✭
    edited July 2022 Answer ✓
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    Hi Fatima


    1. Reboot (power cycle) your phone by holding down the phone’s start button for 10 seconds.
    2. After you reboot, your applications will reload. Your phone will then re-authenticate to the Fizz mobile network. This will allow your phone to recover its authorization to access the network
    Make sure your phone selects the Fizz mobile network
    1. IMPORTANT: Before starting this process, make sure the SIM card is inserted in your phone. Otherwise, the Mobile networks menu will not be visible.
    2.  
    3. The steps for enabling your phone to automatically select a network varies depending on the type of phone. Here are two examples:
    4. Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz
    5. iPhone: Settings → Operators → Automatic/Fizz

    Source https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

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